Administrative and customer service
Resume:
Stow, Ohio *****
********@*******.***
NICOLE PARSONS
OBJECTIVE
Recent graduate with an Associate Degree in Technical Communications seeking an opportunity within an established professional organization to utilize my communicative and quantitative abilities. I’m looking for a career that encourages a culture of empowering and diverse employees.
SKILLS & ABILITIES
Interpersonal Communication Detailed Oriented
Active Listening Time Management
Problem Solving Adaptability
Collaboration Editing Experience
Grant Writing Technical Writer
Written and Verbal Communication Customer Service
Professional Phone Etiquette Attentive
Scheduling appointments
Licensed Cosmetologist
Proficient in Microsoft Office, Google Docs, and Apple Pages
EXPERIENCE
EVENT COORDINATOR/ ADMINISTRATIVE ASSISTANT, THE CONSERVANCY FOR CVNP
06/26/2017 – Present 30-40 hrs a week
Working for The Conservancy, I focused on making our guests feel welcomed, catered to their needs, and assisted in anything that was required. I help set up events, cleaning and securing buildings. As the coordinator, I over saw all vendors, caterers and event staff at our venues.My duties as an administrative assistant included; help with grant writing, projects related to nonprofit organizations, updating documents to a online friendly format, answering phones, managing deliveries and answering questions about the Conservancy to its visitors.
HAIR STYLIST AND RECEPTIONIST, ONE ELEVEN SALON AND SPA
07/2010 – 11/2021 20-30 hrs a week
As a Licensed Manager Hair Stylist with 15 years of experience, I not only made my clients look and feel beautiful, but I also mentored dozens of beginning stylists and taught classes as a Master Colorist. I maintained positive and professional long term relationships with my clients.
ASSISTANT STYLIST/STYLIST, SARA FRARACCIO SALON
11/2005 – 06/2010 20 hrs a week
At my first hair salon I worked under experienced stylists as their assistant. I learned how to better my skills as a stylist and how to maintain and retain clients. I did cleaning that was required by Ohio State Board of Cosmetology for sanitation. I also answered the phone and took appointment. Once a week I had class with one of the senior stylists.
SERVER/BARTENDER/HOSTESS, LAFEVER’S RIVER GRILLE
10/2004 – 07/2009 40 hrs a week
As a server and bartender, I provided attentive customer service and anticipated my patrons needs. Maintained a high level of cleanliness and safety. Hostessing, I answered the phone, took reservations, sat customers at tables according to server availability and timing. Closed down registers at the end of the night.
FLIGHT ATTENDANTS, CONTINENTAL AIRLINES
08/2001 – 09/2004 30 hrs a week
My main duties as a flight attendant were safety and passenger comfort. I demonstrated safety procedures for every flight and was trained in basic first aid. I provided beverage and meal services while monitoring all alcohol intake carefully. Communicated with the pilots and made announcements whenever necessary.
EDUCATION
STARK STATE COLLEGE, ASSOCIATE IN TECHNICAL COMMUNICATIONS
GPA 3.6
I have been on the Dean’s list twice
Honor Society
CUYAHOGA COUNTY COMMUNITY COLLEGE
Studied to become a Nuclear Medicine Technologist before changing my major.
COMMUNICATION
In my last semester at Stark State, I interned for their Stark Voices Journal. This publication displayed student writing and artistic abilities. My job as acting editor was to transfer the journal to an online format. I created a website through WordPress that future editors will find user-friendly.
REFERENCES
ANNA MARIE BRUBAKER
Manager, Lefever’s Restaurant
ERICA STIMOLO
Client Service Manager, Goldman-Sachs
SARAH LOCK Administrative Service Director, The Conservancy for CVNP
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