SUMMARY

Friendly and courteous server with work in a bar, restaurant and banquet settings. Proficient knowledge of food, wine and spirits. Detail oriented and able to learn new tasks quickly and effectively. Seeking a server position that will use my existing abilities and talents relating to guest service, communication and teamwork.

Highly responsible and reliable Extensive hospitality background

Works well under pressure High-volume dining

In-depth food and wine knowledge Banquet dining

Exceptional interpersonal skills Basset license

Upbeat, outgoing and positive Master of sales technique

Aloha and Micros proficient

WORK EXPERIENCE

Whistle Stop Inn Bar and Grill, Indianapolis, In 12/2009 - 04/2014

Server

Delivered exceptional, friendly and fast service.

Skillfully anticipated and addressed guests' service needs.

Correctly calculated charges, issued bills and collected payments.

Demonstrated awareness of liability issues and the law by confirming legal drinking age and discontinuing service to intoxicated guests.

Helped out behind the bar making drinks when ever needed.

Apple Villa Restaurant, Hoffman Estates, Il. 01/2008 - 10/2009

Server

Assisted guests with making menu choices in an informative and helpful way and ensured prompt accurate service.

Effectively communicated with the kitchen staff regarding guest allergies dietary needs and other special requests.

Continually visited guests tables to promote inviting and attentive service.

Frequently assisted colleges during peak rush periods to foster teamwork while providing exceptional service and guest dining experience.

Weber Grill, Schaumburg, Il 02/2007 - 01/2008

Server: banquet, cocktail and restaurant

Assists guests in order selection by promoting specific menu items and specials.

Respond to inquiries regarding meal preparation and service.

Upsell appetizers, specialty beverages and deserts to increase guest check averages.

Regularly follow-up with guests' tables and promptly fulfill additional requests.

Consistently achieved highest wine sells through descriptive suggestive selling.

Set-up and broke down banquets.

Prairie Rock Brewery, Schaumburg, Il. 01/2004 - 02/2007

Server: banquet, cocktail, and restaurant

Promptly served all food courses and alcoholic beverages to guests.

Accurately recorded orders and partnered with colleagues to serve food and beverages that exceeded guests' expectations.

Greeted banquet guests' and communicated with the host about banquet packages and inquiries.

Maximized table turns and notated seating for maximum guest satisfaction.

Bone Fish Grill, Schaumburg, Il. 01/2003 - 02/2004

Server, Bartender

Described and recommend wine and martinis to guests.

Recognized for excellent sells and service promoted to bartender.

Check with guests to ensure that they are enjoying their meals and take action to correct any problems.

Maintained highest wine sells month after month.

Write guests' food and drink orders down repeat and promptly enter into computer for

transmittal to kitchen and bar staff.

Timed food courses perfectly.

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