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Sales Associate Customer Service

Location:
Orlando, FL
Posted:
November 14, 2022

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Resume:

Z E N A J D A Z E C

407-***-****

***********@*****.***

**** ********* *****,

Orlando, FL 32809 United States

of America

PROFESSIONAL SUMMARY

Hardworking focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Dedicated to business success.

Skilled team player with strong background in environments. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities.

Organized bringing strengths in handling work independently and solving routine problems without oversight. Offers expertise in ability to quickly learn new processes. SKILLS

Customer service Payment processing

Merchandise display Sales and marketing

Cleaning techniques Inventory tracking

Fraud detection Restock shelves

Guest relations Promote products

Merchandising Serve customers

Motivation Multitasking

Research Teamwork

Task prioritization [Equipment] operation

EXPERIENCE

Sales Associate, Nike Clearance Store - Eric Lugo (Head Coach), Apr 2015 - Current, Orlando, FL United States

Provided accurate information to help customers quickly navigate store and acquire items for purchase.

Restocked front lanes and displays, following established merchandising procedures and standards.

Used POS system to scan customer purchases, calculate prices, and process transactions.

Tracked customer purchases to predict sales opportunities, adjusting presentation of ZZ

Aug 2024

Dec 2014

May 2011

merchandise to push certain items.

Watched store shelves and aisles for upkeep needs, including organizing products and cleaning up spills.

Supported loss prevention efforts by monitoring suspicious behavior and accurately keying transactions.

Assisted with store recovery to maintain clean and organized sales floor throughout shift.

Promoted safety initiatives to increase awareness and maintain risk-free environment. Unboxed and restocked merchandise into attractive displays. Welcomed guests and offered quick assistance to handle diverse needs. Arranged attractive and creative displays to catch the eye of incoming customers and encourage sales.

Resolved customer issues quickly to recapture the customer's loyalty and maintain the sale.

Engaged customers and built connections to drive long-term sales. Supported company mission and positive store culture through honesty, integrity, and high-quality customer experiences.

Maintained knowledge of current and future promotions to provide accurate service and inform customer purchasing decisions.

EDUCATION

Bachelor of Science, Computer Science

University of Central Florida - Orlando, FL, United States of America Associate of Arts, General Studies

Valencia College - Orlando, FL, United States of America High School Diploma

Boone High School - Orlando, FL, United States of America



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