Customer Service Security Guard
Resume:
Danyel Gadison
**** ****** **** *****, ****, Texas, 77493, US
***************@*****.***
Professional Summary
Customer service professional with more than 10 years of experience working in call centers. Consistent
positive interactions with customers and knowledge of time management have resulted in a promotion to
team leader. Proven ability to provide excellent customer service in busy environments.
Skills
Reliable, Customer
service,Administration,Dependable, CcVTV
Education
General - 2009
Cleveland Christian Academy - Cleveland, OH
Work History
Igor Holdings - April, 2020 to October, 2022
iQor - Columbus, OH
• Creating accounts, restoring and disconnecting service, work orders, payment arrangements and host of
other duties
Security Guard - May, 2014 to May, 2018
G4S Secure Solutions - Columbus, OH
Worked to resolve urgent issues, such as (Type] and (Type) incidents, both independently and
collaboratively.
Made the necessary outgoing calls to confirm the alarms, dispatch the appropriate authorities, and notify
the appropriate parties.
Order picker - April, 2010 to May, 2014
Fed Ex - Columbus, OH
• Estimated weights, heights, and centers of balance to make precise placements.
• Material flow, storage, and global order fulfillment were all under my supervision.
• Identified and implemented opportunities for supply chain improvement, such as (Example).
Bakery clerk - May, 2008 to April, 2010
Kroger - Gahanna, OH
• Stocked recipe cards, product coupons, and promotional materials in "point of purchase" areas.
• Followed safe work procedures.
• Created and maintained a pleasant working environment.
Worked efficiently to keep the dining room and work areas clean by busing and resetting (Number] tables
per shift.
• Decorated and merchandised high- quality bakery goods in order to improve the company's reputation
and revenue.
Insurance Adjuster - May, 2018 to April, 2020
Geico - Columbus, Ohio
• Applications, payments, corrections, endorsements, and cancellations were all handled by me.
• Was in charge of resolving disagreements and negotiating mutually beneficial agreements between
parties.
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