Customer Service Sales Associate
Resume:
Lacie Hammond
River Pines, CA *****
*********@*****.***
• I have an incredible adaptability to any client and any situation which leads me to excel in sales. I connect with clientele and am very well known for building a strong client relationships . I have a following through my various experiences with numerous brands, retailers and work very quickly. My goal is to always have my clients be happy and satisfied. I have 19 years in retail/customer experience. I am looking to apply those skill sets outside of a retail location & am looking to work from home. I have basic computer skills, however I am a very fast learner, adaptable under pressure, a great problem solver. I am great with people!
Authorized to work in the US for any employer
Work Experience
Housekeeper
Rest Hotel - Plymouth, CA
March 2022 to Present
Duties include not only cleaning rooms but accompanying restaurant. Currently being trained on front desk software.
Chanel Beauty Consultant
Nordstrom - Roseville, CA
October 2020 to December 2021
Leading the team in driving sales. Teaching clients how to accomplish the latest makeup trends and providing the most outstanding customer service experience possible. Answering inbound calls to answer customer questions & making outbound calls to drive business. Answer customer questions & making outbound calls to drive business. Booking appointments with clients to demonstrate products Chanel Beauty Consultant
Nordstrom - Sacramento, CA
December 2019 to March 2020
Leading the team in driving sales. Teaching clients how to accomplish the latest makeup trends and providing the most outstanding customer service experience possible. Answering inbound calls to answer customer questions & making outbound calls to drive business. Answer customer questions & making outbound calls to drive business. Booking appointments with clients to demonstrate products Third Key for MAC Cosmetics
Nordstrom - Sacramento, CA
December 2018 to December 2019
Leading the team in driving sales. Teaching clients how to accomplish the latest makeup trends and providing the most outstanding customer service experience possible. Answering inbound calls to answer customer questions & making outbound calls to drive business. Answer customer questions & making outbound calls to drive business. Booking appointments with clients to demonstrate products Clinique Counter Manager
Ulta Beauty. - Sacramento, CA
March 2017 to December 2018
Leading the team in driving sales. Teaching clients how to accomplish the latest makeup trends and providing the most outstanding customer service experience possible. Answering inbound calls to answer customer questions & making outbound calls to drive business. Answer customer questions & making outbound calls to drive business. Booking appointments with clients to demonstrate products Field Manager/Canvasser
Grassroots Campaigns - Sacramento, CA
August 2015 to February 2017
My duties are to raise funds for non-profit organizations while meeting and exceeding fundraising goals. Manage and motivate small groups of canvassers to reach their maximum productivity. Sales Associate
Goodwill Boutique - Sacramento, CA
September 2014 to August 2015
Duties include, but are not limited to: cashiering, staging displays, customer service, travelling to other area stores to source merchandise that would fit the unique style and sell quickly in the Midtown boutique style store.
Sales Associate
Nordstrom Rack - Roseville, CA
August 2012 to October 2013
Responsibilities included: Cashier, Merchandising, Fitting Room Attendant. Freelance Makeup Artist
M.A.C. Cosmetics - Roseville, CA
October 2011 to August 2012
Leading the team in driving sales. Teaching clients how to accomplish the latest makeup trends and providing the most outstanding customer service experience possible. Answering inbound calls to answer customer questions & making outbound calls to drive business. Answer customer questions & making outbound calls to drive business. Booking appointments with clients to demonstrate products Beauty Ambassador
Bare Escentuals - Sacramento, CA
April 2009 to October 2011
1. Leading the team in driving sales. Teaching clients how to accomplish the latest makeup trends and providing the most outstanding customer service experience possible. Answering inbound calls to answer customer questions & making outbound calls to drive business. Answer customer questions & making outbound calls to drive business. Booking appointments with clients to demonstrate products Brand Specialist/ Beauty Advisor
Macy's Department Store
July 2002 to April 2009
In my various roles at Macy's, duties have included merchandising new product within each specialized brand and label, keeping up to date on emerging fashion trends, preparing for seasonal trends, managing and coordination concerning staging of product and display resets within each area, meeting and exceeding established sales goal, and establishing and maintaining positive, long term relationships with clientele. In my various roles in the Cosmetics department I answered inbound calls to answer customer questions & making outbound calls to drive business. Booking appointments with clients to demonstrate products. Provide and teach makeup techniques, from glamorous to contemporary, and applicable to all ethnicities and genders.
Education
GED
Sacramento Job Corps - Sacramento, CA
January 1999 to June 2000
High school or equivalent in General Education
Hiram Johnson High School - Sacramento, CA
September 1996 to June 1998
Skills
• Customer Service
• English
• Makeup Application
• Merchandising
• Fundraising
• Product Demos
• Retail Sales
• Store Management Experience
• Event Planning
• Teaching
• Presentation Skills
• Sales
• Supervising experience
• Leadership
• Outbound Sales
• Cold Calling
• Upselling
• Communication Skills
• Account Management
• Salesforce
• Telemarketing
Languages
• English - Expert
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