Service Representative Customer
Resume:
Nicole Foster
Customer service representative
**********@*****.***
**** *. ******* *** **** 548 Centennial,
CO, 80112
EASTERN FLORIDA STATE COLLEGE
Naples, FL
Completed coursework towards
Associates degree Business (May 2015)
EDUCATION
Efficient professional with 16+ years of experience and a proven knowledge of conflict resolution, customer
communications, and customer retention.
CAREER OBJECTIVE
ASSISTANT PROPERTY MANAGER
Grand Star Realty, Satellite Beach, FL / Apr 2019 - Present LEAD SERVER
The Brown Palace Resort & Spa, Denver, CO / Jul 2021 - Dec 2021
* Monitor dining room to ensure guests are receiving optimal service in high end restaurant.
* Team oriented work environment .
* Cash handling.
* Consistent communication with co-workers to ensure quality of service.
SERVER
Meg O Malley's Irish Pub, Melbourne, FL / Apr 2019 - Mar 2020
* Delivered exceptional service in high volume restaurant.
* Managed closing duties, including cleaning and restocking the restaurant.
*Responsibility over proper server checkout/ cash handling. BARTENDER
Society Sports & Spirits, Denver, CO / Jul 2016 - Oct 2018
* Mixing, serving, and garnishing alcoholic beverages to legal customers.
* Record and balance cash drawer.
* Verify ID and age of customer.
* Build connections with customers to create a positive environment and repeat guests.
LEAD SERVER
Tommy Bahama Restaurant, Naples, FL / Jun 2011 - Jun 2016
* Ability to make personal connections with all guests.
* Positive and professional attitude in high-volume business.
* Consistent communication with co-workers to ensure high quality service to each guest.
EXPERIENCE
Meet with prospective tenants to show properties, explain terms of occupancy, and provide information about local areas.
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Inspect grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance.
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Direct collection of monthly assessments, rental fees, and deposits and payment of insurance premiums, mortgage, taxes, and incurred operating expenses.
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* Appropriately suggested additional menu items to increase restaurant sales.
* Managed floor plan and opening/ closing duties.
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