Nursing Assistant Customer Service

Samuel Olugboye

*** ****** ***** **, ******* GA *0047

************@*****.*** Phone# 470-***-****

Objective:

I am experienced direct care staff and driver with over 10 years of experience, seeking a direct care or driver position in a reputable health organization where I can apply my best clinical skills while advancing my career as a certified nurse assistant.

Personal Summary:

Excellent clinical, customer service and communication skills.

Ability to quickly learn new concepts and skills.

Vital Signs & Patient Monitoring

Knowledge of medical terminology and infection control standards.

Knowledge of age specific developmental factors specific to adult and geriatric residents.

Excellent communication skills both verbal and written

Medication Administration reminders

Maintained Privacy / HIPAA Regulations

Education and Certification:

Certified Nursing Assistant 2022

American Hearts CPR certification 2022

High School Diploma from Titcombe College, Egbe Kogi State, Nigeria 1985

Higher National Diploma, Federal Polytechnic, Bauchi Nigeria 1992

Professional History

Direct Care Staff and Driver

Metro Community Services January 2020 - Present

Provide supervision and guidance for clients during skills building activities

Assists with daily living activities, including preparing meals and assisting with personal hygiene

Provided medication reminders to clients

Develops a rapport with clients and cultivate a safe and supportive relationship

Updates client case notes on a daily basis

Performs vitals on clients as needed and reports to the supervising nurse

Escalates concerns about clients to the supervising nurse

Protects and promotes client rights and assisted the person to maintain independence

Delivery Driver

Grub hub Food Delivery Services April 2021 - Present

Delivers food to customers

Ensures that the orders are delivered in the appropriate and effective manner

Nursing Assistant

National Hospital, Abuja, Nigeria January 2015 – December 2019

Provided nursing care in accordance with hospital policies and procedures

Ensured the safety and well-being of the patients is maintained

Assisted patients with bathing, dressing, hygiene, and grooming in accordance with established care plan

Displayed strong clinical skills in assessing vital signs and glucose checks, and providing pre- and post-operative care.

Measured and recorded patient's fluid intake and output

Ensured the accurate, timely flow of information by maintaining thorough patient records and updating healthcare team on patients’ status

Nursing Assistant

Garki Hospital, Abuja Nigeria June 2007 - December 2014

Preserved patient dignity and minimize discomfort while carrying out duties such as bedpan changes, diapering, emptying drainage bags and bathing.

Obtained specimens, weights, and vital signs of patients

Assisted Patients in range of motion exercises

Documented findings on patient's chart as needed.

References Provided Upon Request

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