Manufacturing Engineer Customer Support
Resume:
JEFFREY A. KNIGHT
Sherrills Ford, North Carolina
**********@***.***
https://www.linkedin.com/in/jeffaknight
BACKGROUND SUMMARY
Operations and Engineering Executive with diversified leadership, management, and P&L responsibility. Experience includes manufacturing operations, product marketing, business development and technology leadership. Recognized for innovative strategies, methods and techniques to design and develop new products, improve manufacturing and process efficiencies while increasing customer engagements with global go to market plans. Expertise in:
Product Development
P&L Management
Market Research & Analysis
Change Management
Operational Excellence
Strategic Partnership/Alliances
Cost Control
Strategic Planning
Sales Cycle Management
Financial Forecasting & Analysis
Project Management
Mergers and Acquisitions
PROFESSIONAL EXPERIENCE
AMPHENOL IPC, Endicott, NY $8.2 Billion diversified electronics interconnect manufacturing company 2018 to Present
Global Director of Operations
Providing operational leadership for laminated bus bar and advanced cable harness manufacturing in China, Mexico, and Endicott, NY. Drove 25% operational growth, 10% increase in manufacturing efficiencies, improved OTD from 37% to 98%, and reduced RMA’s by 50% while ensuring an exceptial level of customer support.
Created accountability and drove cross functional ownership regarding product, process and capacity improvements, while expediting issue resolution to ensure NPI and project completions within deadlines.
Implemented tracking and documentation methods to drive operational excellence and innovation through data collection and analysis, root cause problem solving, cost effective solutions and process improvements.
Directed supply plans and negotiations of material, hardware, and components for current/new product development to insure schedules and specifications were met while improving purchasing margins by 9%
Facilitated lean events to re-engineer, re-design and automate processes, resulting in 10% cost savings and 30% efficiency improvements a long with reducing quote turn around time by 300%
UNIVERSAL INSTRUMENTS, Conklin, NY $185 Million capital equipment company 2016 to 2018
General Manager: Advanced Technology Assembly Solutions and Advanced Process Lab
Provide leadership in the organized growth of the Advanced Technology Assembly Services and Advanced Process Lab to generate new business opportunities, improve manufactruing efficiencies to improve margins by 30% and driving leading edge research iniatives while ensuring an exceptial level of support and success for exisiting customers. Drove new product development and research initiatives that promoted global sales
ACTUANT CORPORATION, Binghamton, NY $1.8 billion diversified industrial company. 2011 to 2016
Engineering / Business Development Leader
Provided leadership in the expansion of Elliott’s business unit through new product development and product launches utilizing stage gate processes, and driving growth initiatives in alignment with the strategic plan. Facilitated design and development teams to execute accelerated new product launches in medical, agricultural, construction, industrial and aerospace markets with appropriate testing and risk mitigation. Led new product and process development teams, sustaining application engineering, test lab, and design staff to 50% increased efficiency, productivity and new product launches to increase revenue by 20%.
Business Development: General/Product Line Manager
Drove overall profitability, growth, and vitality of products lines, providing leadership, strategic agility and direction to all areas of organization. Performed analysis of markets served, defined strategic global go to market plans, and drove aggressive new product and process developments that acheived revenue growth from $40M to $75M for Business Unit. Achieved 80% revenue growth in first year by driving new product launches through customer needs assessments, collaboration with sales teams and innovative application engineering strategies. Deployed differentiated marketing collateral, promotional activities, and worldwide sales training while installing required manufacturing capacity and capabilities to support organic growth.
JEFFREY A. KNIGHT, Page 2
ENDICOTT INTERCONNECT TECHNOLOGIES, Endicott, NY 2002 to 2011
$480 million electronic PCBA manufacturing company.
General Manager, Quick Turn Operations 2009 to 2011
Integrated QTA start-up, including operations management, strategic business and market penetration plans, staffing and equipment installation to manufacture state of the art printed wiring boards, thin film organic chip carriers and electronic assembly. Serviced 48 customers with new technology products while providing business, operational and technology leadership ramping to a million dollar a month business unit revenue.
Vice President of Business Development and Strategic Planning 2006 to 2009
Provided corporate business development direction and product line leadership. Definedstrategic plans, product road maps, pricing strategies, competitive analysis, new business ventures, mergers/acquisitions, alliances and partnerships, low cost manufacturing implementation, IP licensing strategy, business growth initiative planning that increased sales by 40%. Drove revenue growth through application engineering and R&D efforts, investor presentations, grant and DARPA proposals, and integration of an acquired semiconductor manufacturer.
General Manager, Semiconductor Packaging Division, 2004 to 2006
Provided management oversight of a business unit producing high perf. organic chip carriers, including thin film roll to roll processing. Directed operational and technology inovation in converting a development line into a production facility that tripled revenue and doubled gross profits while expanding from one to nine customers
Business Office Director 2003 to 2004
Defined corporate marketing and business strategies, established company product line objectives while redefining product offerings, managed inside sales, product mix, pricing plans & 5X corporate revenue growth.
Director of Marketing and Sales 2002 to 2003
Managed integration from IBM to private ownership while directing sales, marketing, and product managers.
IBM CORPORATION, Endicott, NY, Austin, TX, Fishkill, NY, Somers, NY Prior to 2002
Business Line Product Offering Manager, Microelectronics Division: Responsible for product P&L, product revenue plan, pricing strategies, road maps, win/loss and competitive analysis for printed wiring board, thin film and organic substrates, plus first level and electronic assembly product lines with $389 million in revenue.
Import Compliance Office Program Manager, Corporate Headquarters: Global oversight of customs classification for corporate technology products and machines. Led Commercial invoice improvement project activities, decreasing border transaction technical issues by 90%.
Senior Engineering / Second Line Manager, IBM Endicott: Manufacturing engineering for printed circuit board, card assembly, and laminate chip carrier new product introduction, equipment and failure analysis.
Development Engineering Manager, IBM Endicott: Design, development, new product introduction and yield management of prototype and production printed circuit boards, organic chip carriers, cables, and connectors.
Laminate Chip Carrier Program Manager, IBM Endicott: responsible for managing the organic chip carrier design, production ramp, capacity gates, yield improvement and product menu enhancements.
Held progressively responsible positions as Advanced Card Development Advisory Engineer, Advanced Cable & Connector Staff Engineer, Advanced Card Development Senior Associate Engineer, Thin Film Circuit Manufacturing Engineer and Substrate Manufacturing Engineer.
EDUCATION
MBA, Syracuse University / Binghamton University, Johnson City, NY
BS, Mechanical Engineering, Clarkson University, Potsdam, NY
AS, Engineering Science, Broome Community College, Binghamton, NY
AFFILIATIONS
International Microelectronics Assembly and Packaging Regional Board Member
Southern Tier Opportunity Coalition, Board Member
E.C.T.C., Sub-committee chairman and session Co-chairman for Advanced Packaging
American Society of Mechanical Engineers andElectronic Industry Alliance
CERTIFICATIONS
Six Sigma Green Belt
Classified Program Clearance
D.o.D. Proposal and Investor Preparation
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