Customer Service Support

Timothy J. Deaton **** East County Road *** South Danville Indiana 46122

317-***-**** Email: ***********@*****.***

OBJECTIVE: To build a career that will benefit my employer and my employers customers. Looking for an employer that appreciates a good work ethic, quality, punctuality, loyalty and customer service in their employees.

CERTIFICATION:

KAWASAKI ENGINES TECHNICIAN SCHOOL

KOHLER ENGINES TECHNICIAN SCHOOL

BRIGGS AND STRATTON TECHNICIAN SCHOOL

HONDA ENGINES TECHNICIAN SCHOOL

HONDA ENGINES SALES

SCAG UNIVERSITY SALES GOLD CERTIFICATION

SCAG UNIVERSITY SERVICE TECHNICIAN GOLD CERTIFICATION

STIHL ICADEMY

ASE PARTS SPECIALIST

ACCESS CONTROL

SECURITY SYSTEMS

SATELLITE AND COMMUNICATIONS

NETWORKING AND CABLING

EXPErience:

Plainfield Equipment inc. 5/19-11/22

●Maintain communication with service shop to complete repairs

●Schedule repair orders

●Estimate and invoice repairs

●Communicate with customers to update on repair orders

●Complete parts orders and receive parts for repair order

●Communicate with technicians and oversee quality of repairs

●Assist with repairs and research

●Continuously train and update training to stay current with updates on equipment and repairs to allow the shop to complete repairs efficiently and high quality

●Assist with agricultural equipment repairs including emissions, dpf, def systems

●Assist with hydraulic systems on agricultural equipment

Auto Zone 8/15 - 4/19

●Parts Sales Manager

●Maintain inventory

●Maintain great customer service

●Train employees to exceed customer service needs

●Maintain positive sales and customer support

●Find solutions to resolve customer problems/issues

●Continuously train and update skills to meet the changing demand of the automobile industry

American Satellite LLC 5/14/-8/15

●Install CCTV systems

●Home security systems

●Installing and maintaining Access Control systems using a multimeter to test for voltage.

●Installing and maintaining Satellite and Network systems

●Installing and programming 360 degree motion tracking cameras.

●Installing commercial satellite systems for Indiana National Guard, major hotels, and other businesses.

P.F. Changs 4/12-5/14

●Sous Chef

●Responsible for inventory and ordering product

●Maintain Sales and product management along with labor management

EDUCATION:

Avon High School Graduate 2008

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