Jasmine

Cell: 980-***-****

Email: adti6p@r.postjobfree.com

Goal oriented individual with hospitality and strong Customer

Service skills, attention to detail, looking to obtain a remote

position.

Qualifications Druid Hills High School

DEGREE: High school diploma

DURATION: 8/2012 - 5/2015

Skills Technical Skills

Trouble shooting issues

Help desk and technical support

Live Chat and oral communication

Management Skills

Customer service

Data entry

Light bookkeeping

File and mail sorting

Experience Contract Customer service rep 10/2021 - 8/2022

Company Name: ASM Research

Description: As a (Remote) Tier 1 Customer Technical Support I: • Assisted

customers with Basic troubleshooting within Salesforce • Unlocking accounts and

resetting passwords. • Guided Customers through companies programs •

Documenting customer interactions within SNOW's ticketing system • Monitoring

incoming emails and Live chats • Improved employee training, upward mobility,

and retention

Personal Father Name: Nationality:

Information Dupree Black/African american

Date Of Birth: Marital Status:

01/02/1997 Married

References Request On Demand

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