MS Office: Customer Service
Resume:
LANIA WARFIELD
Jackson, GA **23
*.***********@*****.***
EDUCATION
**/**** **** **** ****** Columbus, GA
High School Diploma, General Studies
**/**** *******s Technical College Columbus, GA
Associate of Applied Science Degree, Computer Information Systems
PROFESSIONAL EXPERIENCE
Pratt Industries Conyers, GA
November 2021-Present
Machine Helper 1st
Maintain a safe & clean work area.
Assist in ensuring the proper mechanical set up and running of the machine.
Assist in ensuring that all orders produced are completed according to specifications provided.
Maintain acceptable production rates.
Complete all paper work and data entry as required.
Assist in the training of crew members
Other duties as assigned by management.
LKQ Atlanta Jenkinsburg, GA
July 2019-April 2021
Parts Puller/Safety Coordinator
Trained new personnel in returns department.
Checked off LKQ delivery drivers, as well as outside deliveries.
Responsible for assisting with customer pick ups.
Retrieved parts/pulled work orders.
Operated forklift to safely move parts, such as pallets, engines, transmissions, etc.
Properly tagged and assigned locations to all parts.
Used email to communicate with sales, dispatch, and other yards.
Coordinated once a month safety meeting.
Responsible for once a month safety walkthrough.
Uploaded safety meeting information to company website.
Recreation Unlimited Americus, GA
August 2017-June 2019
Electrical Assembler/Stockroom Clerk
Assembled and wired boat dashes and switch panels, ensuring lights, gauges, and switches work properly.
Troubleshot dashes, switch panels, radios, and lights on the boats.
Tested lights and radios to ensure they work properly.
Measured and cut battery cable wires to specification for each boat.
Assembled radio wiring harnesses.
Worked in stockroom to build boat kits for assemblers on the floor.
Kept track of inventory and put in order for supplies when running low.
Packaged and prepared shipping labels for items to be shipped to other locations.
Received truck shipments, to include tasks such as checking in and unloading freight, check for damaged goods, verify quantity and quality of order, and verify items received with purchase order.
Marion County Sheriff’s Department
Buena Vista, GA
November 2016-July 2017
Jailer/Dispatcher
Received 911 emergency and non-emergency related calls.
Dispatched proper agency to each call.
Processed individuals for booking, to include obtaining proper identification information and entering it into LiveScan system.
Ensured inmates' meals were served at specified times.
Dispensed medication to inmates per prescription details.
Responsible for fingerprinting individuals to be detained.
Maintained assigned records.
Route 70 Crazy Ray’s Mt. Airy, MD
July 2012-July 2014; July 2012-October 2012
Title Clerk
Assisted with visitors and directed calls to appropriate personnel.
Reconciled bills and invoices.
Maintained an up-to-date Excel spreadsheet of all incoming and outgoing vehicles.
Filed vehicle titles.
Provided assistance in the scale office when needed, including weighing in vehicles, writing reports on totaled vehicles and separating scrap metals.
Drove company truck to assist customers.
Ran the tire machine to separate the tires from the rims.
Assisted at the drain rack to empty oil, gas, and other liquids from vehicles before being placed in the yard.
NOTES
Highly motivated with the ability to work independently.
Professional work ethic.
Detail oriented and able to multi-task.
Superb oral and written communication skills.
60 words per minute typing skills.
Provides excellent customer service.
Proficient computer and Microsoft Office operating abilities.
12 credit hours of accounting.
60 WPM typing speed.
Forklift certified.
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