Data Entry Customer Service
Resume:
Miss Ashley Grayson
Paraprofessional/Secretary
Garfield Heights, OH 44125
**********@*****.***
Dedicated and enthusiastic individual seeking gainful employment opportunity in the field of Data Entry/ Customer Service with an established company or agency that offers room for growth and professional development. Able to perform as motivated self-starter of integral team member that needs limited supervision. Familiarity with various computer software and typing abilities afford outstanding customer service; while strong command of written and verbal skills provide excellent communication skills. Additional attributes that define me include dependability, dedication and punctuality.
Authorized to work in the US for any employer
Work Experience
Substitute Secretary/Paraprofessional
The Renhill group - Parma, OH
February 2016 to March 2022
heights school district
Working PRN, answering phones, operating the school software computer system, checking schedules and making copies and sending faxes.
Paraprofessional
EAST CLEVELAND CITY SCHOOLS - East Cleveland, OH
October 2019 to December 2020
Working one on one in the special education behavioral unit . Assisting teacher with classroom work and attending each class with student .
Temporary Secretary
Euclid Apartments - Euclid, OH
August 2017 to December 2017
to hire position, working with Yardi, answering phones, assisting with bookkeeping, working with compliance, filling out RFTA packets, filing, making reports, and will eventually be leasing units to prospect customers.
Environmental Services Specialist
Cleveland Municipal School District - Cleveland, OH April 2017 to August 2017
assisting with cleaning the grounds of the school, changing trash, removing marks, cleaning restrooms. I also travel to different sites to help out when cleaners are reporting to work. Assistant Manager
Cleveland Municipal School District - Cleveland, OH November 2013 to February 2016
Worked in Food Service (Operations). Prepared and filed paperwork, answered phones, checked inventory, operated a POS, processed paperwork and handled money, checked payroll and provided excellent customer service. Skills included heavy use of computers including MS Office Suite (Outlook, Excel, and Word) and the use of the School Board's proprietary database for managing information. Education
Certification in Life coach
New skills academy - Georgia
July 2020 to July 2020
High school or equivalent in Early Childhood Education Remington College of Cosmetology - Cleveland, OH
Diploma
East High School - Cleveland, OH
Skills
• CUSTOMER SERVICE (2 years)
• MS OFFICE (2 years)
• RECEPTIONIST (2 years)
• RETAIL SALES (2 years)
• 60 WPM (Less than 1 year)
• Microsoft Powerpoint
• FILING
• TEACHING EXPERIENCE
• TYPING
• Special Education
• Multi-line Phone Systems
• Yardi
• Property Management
• Classroom Management
• Property Leasing
• Environmental Services
• Childcare
• Case management
• Care plans
• Bookkeeping
• Autism Experience
• Fair Housing Regulations
• Computer Literacy
• Curriculum Development
• Microsoft Outlook
• Early Childhood Education
• Life, trauma (6 years)
Awards
https://lastminutehairpresentsbeautyexpo.com/
February 2021
I have a hair care line named “ Pretty Girl Products “ & we competed in a virtual hair expo where I had to send samples of my product and compete for 2021 Beauty brand of the year & I Won! Certifications and Licenses
PARAPROFESSIONAL
June 2018 to June 2019
Publications
I could’ve been her pt 1
https://www.amazon.com/Couldve-Been-Her-Ashley-Grayson-ebook/dp/B09G9KD9Q6/ref=mp_s_a_1_3? crid=1JCABRJ4BADNT&keywords=i+couldve+been+her+Ashley+grayson&qid=164*******&sprefix=i
+couldve+been+her+ashley+grayson%2Caps%2C57&sr=8-3 June 2019
A tale of a young girl growing up in the wicked streets of Cleveland Ohio with no father, coming from a broken home, experiencing death, molestation & more . I could’ve been her pt 2
https://www.amazon.com/dp/B0991CPMTV/ref=mp_s_a_1_1_nodl?dchild=1&keywords=i+could%27ve
+been+her+2+Ashley+grayson&qid=162*******&sr=8-1
July 2021
Walk through the life of the girl who had every odd against her . She was destined to be great but had to go through some crazy things before she would see the sunshine . Street Gewelz
https://www.amazon.com/dp/B09G9NGTWH/ref=cm_sw_r_awdo_navT_a_ER8ZWVD5ED65AG3ZCJ4C July 2021
The question was “ what was something you felt you should’ve learned at home but didn’t?” I complelled all those answers into 3 separate books the Self love, Money & finance, & the personal book . This is a greasy self awareness book
Additional Information
Summary of Skills
Customer Service Multi-Phone Lines
Communication Microsoft Office Suite
Typing (60 WPM) Problem Solving
Scheduling Multi-problem
Office Equipment Organization
Filing Sales
Data Entry Computer Literate
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