Sales Associate Youth Coordinator

Jose B. Ramirez

**** **** ****** ** ********** DC 202-***-**** ***********@*****.***

Profile: Seeking employment to enhance my skills in a team environment

~ bilingual Spanish/English, organized, team player, efficient, persistent ~

• 12 years of experience working in community based, HIV/AIDS non-profits and clinics in several metropolitan areas.

• Served as board member on several LGBTQ youth organizations; featured as Metro Weekly Next Generation award.

• Work well with LGBTQ and multicultural people at all levels and fluent in English and Spanish.

• Enjoy educating, guiding, and mentoring LGBTQ youth for personal health and goal attainment.

• Technically proficient in MS Office Suite (Word, Excel, and PowerPoint) and readily learn new programs and technologies.

• Quick learner who easily adapts to new environments and is recognized as a committed, goal-oriented, and results driven career professional; address/resolve problems and produce desired results.

CORE COMPETENCIES

Testing & Counseling – Communications & Instructions – Project & Program Management – LGBTQ

Administrative Support – Youth Relations – Community Outreach – Ryan White – ADAP

Confidentiality Standards — Trans Health – Pregnancy Prevention – Customer Service – Recording & Reporting

Community Mobilization – Database Administration – Team Leadership – Planning & Scheduling

Tracking & Monitoring – Process Improvement— Needle Exchange – Time & Resource Management

MPowerment — Follow-Up & Problem Solving – Conflict Resolution – Case Management

PROFESSIONAL EXPERIENCE

Chubby’s Tacos, Durham, NC – Bartender (4/18-Present)

Hospitality

• Communicated product knowledge to facilitate guest decision making.

• Demonstrated flexibility regarding work assignments and work schedule.

• Maintained all sanitation procedures and food safety guideline.

Transitions Recovery Home, Asheville, NC– House Manager (5/2017 -1/2018)

Addiction Recovery Facility

• Administered medication, including NARCAM, under direction of supervisor.

• Enforced rules and consequences including curfews and drug testing.

• Facilitated substance abuse recovery support groups for residents.

• Communicated with recovery counselors and parole officers regarding resident's behavior.

• Monitored 2 houses with up to 6 residents to ensure safety and security.

AmeriCorps, Asheville, NC – Volunteer/ESL Coordinator (2/2017-2/2018)

Non-Profit

• Coordinated evening ESL classes for program parents.

• Recruited volunteers for P.O.W.E.R. Hour assisting low income students with homework after school.

• Successfully completed Effective Teacher Training through Asheville-Buncombe Technical Community College.

Boost Mobile, Durham, NC – Sales Associate/Shift Lead (8/2015-2/2016)

Sales

• Lead and trained new staff on proper procedures and expectations within establishment.

• Balanced cash drawer at beginning and end of each shift, recorded inventory, and loss prevention.

• Managed team of 4 sales representatives into meeting monthly sales goals.

JOSE B. RAMIREZ

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Identity Inc., Washington, DC – HIV Program Counselor (2/2013-9/2014)

Non-Profit

• Conducted HIV counseling and testing during organized outreach events.

• Coordinated, trained, and supervised youth peer educators; Designed and implemented HIV and STI information sessions.

• Collaborated with local agencies regarding client care and assisted clients in case management.

Helping Individual Prostitutes Survive, Washington, DC – HIV/AIDS Tester and Counselor (9/2012-2/2013)

Non-Profit

• Managed case load of 17, assisting with ADAP and other public benefit applications.

• Operated mobile needle exchange program providing additional information on needle handling and best practices.

• Delivered health education and HIV/AIDS testing sessions, meeting commercial sex workers at their location.

Transgender Health Empowerment Inc., Washington, DC – HIV/AIDS Tester and Counselor (2/2011-9/2012)

Non-Profit

• Developed and implemented HIV/AIDS testing and counseling strategies to recruit and engage high risk transgender clients.

• Led HIV/AIDS outreach street testing team, accompanied clients to appointments and made referrals.

• Organized and designed HIV/AIDS community testing events and testing leadership trainings.

• Spearheaded community garden project securing donations from The Home Depot.

La Clinica del Pueblo, Washington, DC – Empowerment Youth Coordinator (9/2008-12/2011)

Non-Profit

• Developed and implemented strategies to recruit and engage high risk LGBTQ youth clients.

• Provided ongoing, multi-session intensive HIV risk and behavior change and youth leadership group trainings.

• Coordinated client support with other case management programs and provides referrals and linkages to care as needed.

• Organized and implemented community health events focusing on the LGBTQ Latino community.

MUJER-es, Santa Ana, Metapan, El Salvador – Volunteer Coordinator (7/2007-8/2008)

Non-Profit

• Facilitated peer support group for HIV positive males in the area.

• Directed HIV/AIDS and STI health education and prevention community outreach sessions.

• Coached personal and community wellness, including fitness and nutrition classes.

Albuquerque Rape Crisis Center, Albuquerque, NM – Youth Program Coordinator (8/2006-7/2007)

Non-Profit

• Designed and implemented and evaluated youth projects including peer leader and youth organizing initiatives.

• Worked to identify youth issues, priorities, and develop strategies and program based responses to improve their community and create positive social change.

• Collaborated with community members, allied agencies and organizations to develop and maintain partnerships and build responses to community violence and sexual assault and abuse.

Youth Action, Albuquerque, NM – Regional Coordinator (9/2004-9/2006)

Non-Profit

• Networked with partner organizations and developed relationships within youth organizing environment.

• Developed youth leadership and participation incorporating activities such as raising funds, designing workshops, planning events, facilitating meetings, and public speaking.

• Designed and implemented trainings to meet the needs of community-based organizations, raising awareness and identifying youth and community issues.

EDUCATION

High School Diploma

Southern Durham High School, Durham, NC, 2001

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