Service Representative Customer
Resume:
Tasha Dodson
*************@*****.***
Summary
Performance driven professional seeking employment as a Customer Service Representative. Best in class communicator with the ability to relate to entry level as well as senior management. Proven leadership skills in customer service and management. Resourceful self-starter with the ability to work independently or within a team.
Accomplishments
5 years of customer services and insurance experience during which I facilitated and directed communication of information to customers, family members, and clients. Served as Customer Service Representative, Lot Manager, and an Assistant Manager.
Skills
Creative
Design
Responsible
Management
Multitask
Communication
Organized
Interpersonal
Analytical
Problem Solving
Employment History
Farmers Insurance, Troupe Agency Springfield, MO
Customer Service Representative 02/2019 – 08/2019
Sykes Fort Smith, AR
Service Representative 05/2017 – 01/2019
Answered phone
Reconciled customer concerns
Data Entry
Integrity Sales Fort Smith, AR
Lot Manager 02/2016 – 07/2016
Answered phone
Wrote contracts and sales agreements
Farmers Insurance, Troupe Agency Springfield, MO
Administrative Assistant 12/2012 – 05/2013
Contacted potential customers
Admore Finance & Loan Springfield, MO
Assistant Manager 02/2011 – 12/2012
Ran credit reports
Wrote loans
Education
Ozarks Technical Community College, Criminal Justice Springfield, MO
Missouri Property and Causualty License
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