Customer Service Data Entry
Resume:
Myrna Brito
***** **** ******** **, *******, AZ *5396
********@*****.***
Corrections Officer III (BILINGUAL)
Profile
Experienced working with general population and inmate population.
More than 7 years’ successful experience in customer service and support with recognized strengths in account maintenance, problem-solving and trouble-shooting, sales staff support, and planning/implementing proactive procedures and systems to avoid problems in the first place.
Possess solid computer skills.
Excellent working knowledge using both IBM and Mac systems; Microsoft Excel, Microsoft Word.
Motivated, follow directions, and work well with others.
A team player, acknowledged as “Total Quality Customer Service Professional.”
Data entry, field calls, contact customers, schedule appointments.
Employment
Arizona Department of Corrections
Corrections Officer II (Perryville and Lewis Units)
Visitation Officer: Processed applications, ensured all documentation is in order, informed/educated inmates on visitation process, daily utilization of AIMS
Medical Officer: Kept daily inventory, daily communication with nurses and doctors, ensured inmates were present for appointments.
Corrections Officer: Transport inmates, searches, daily logs, enforce rules.
ECLECTIS, El Paso, TX 915-***-****)
March 2014-June 2022
Cashier/Hair Stylist
Processed transactions.
Quickly and effectively solve customer challenges.
Maintain quality control/satisfaction records, constantly seeking new ways to improve customer service.
2011 - 2012
ABKID Logistics, El Paso, TX 915-***-****)
2010 – 2010
Customer Service
Support sales reps in opening new accounts and upgrading existing service.
Received calls and emails and inputted new orders.
Tracked orders with transportation companies and relayed information to clients.
Education
Phoenix College, Phoenix, AZ
1990
GED
References Furnished Upon Request
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