Customer Service Cobol
Resume:
George G Adams
Birmingham AL 35242
**********@*****.***
Professional Summary:
Skilled Applications Programmer with more than thirty seven years of experience in analysis, design, and development on Xerox Print, Microsoft and IBM Mainframe platforms. The analytical and application development knowledge is supported by excellent interpersonal skills. Technical Skills:
● COBOL
● IBM Mainframe
● JCL
● VSAM
● IBM Utilities
● Easytrieve
● SQL
● MS Visual Studio
● Visual Basic.Net
● Visual Basic
● DB2
Professional Experience:
Main Street Checks March 2003 - June 2020
Programmer/Analyst Birmingham, AL
● Designed and rewrote accounting systems used to bill customers using Visual Basic. There were three systems that required manual matching after each process. Eliminated all manual matching and reduced time to complete from up to two weeks to less than three days.
● Developed and maintained a piece level tracking process.
● Developed and maintained a test system for printing sample documents for FTP.
● Developed and maintained systems used in editing and formatting files for Xerox printing using Visual Basic and Fujitsu COBOL.
● Maintained internal customer service and sales support systems using Visual Basic. National Computer Print November 1984 – March 2003 Programmer/Analyst Birmingham, AL
● Developed program specifications, coded, tested, and implemented batch programs to print various documents for financial institutions.
● Maintained customer service systems using CICS.
● Coordinated year-end updates from processors for January printing of tax statements. Education:
Auburn University Auburn, AL
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