It Manager Technician

Martin Hermansen

*** ********* **. ********, ** *6028

503-***-**** **********@*****.***

PROFESSIONAL SUMMARY

Results driven, customer focused, in a wide variety of technology positions

A proven leader skilled in managing and mentoring staff

Successfully managed hardware and software infrastructure upgrades, disaster recovery planning and infrastructure roll out

Consistently improved ongoing processes while achieving positive operational and financial results

RELEVANT EXPERIENCE

IT Admin-Consultant

Self Employed

November 2019-Current

Network, Sys Admin, Desktop, Procurement and Wireless consulting.

Manage multiple client networks and data infrastructures

Provide IT services for Lawyers, Contractors, Non-Profits, Manufacturing and Physicians.

Work primarily with the Microsoft platform, Office 365, various programs and databases.

Create VPN and remote office environments due to the Covid problem for users.

Remote and onsite help and problem solving.

Design and implement 5000sf data center, rack installs, fiber runs.

IT Manager/System Admin

American Heating Inc.

January 2017-October 2019

Work as the only IT person/admin for a 350 user base Mechanical Contractor.

Design and create multiple Windows 2016 Servers with VMware as the hosting software.

Servers with Viewpoint Vista, Exchange, SQL 2015 and custom software.

Create and maintain a 55 unit mobile Surface Pro system for job foreman and workers.

Administer and maintain a 220 unit cellular base for the company.

Purchase, procure and design all elements of hardware and software.

Use Ninja RMM solution for remote management.

Create a mesh based wireless Ubiquiti system for the HQ and warehouse.

Design and create a hardware failover system utilizing Veeam software.

Create a 50TB Synology cloud storage system also used for desktop image restoration.

Active Directory design and usage

Helpdesk implementation and design

Advanced troubleshooting skills

IT Consultant

Outsourced IT Consultant

June 2016-January 2017

Work as an outsourced Network Engineer for a very large Beverage Distributor in Portland

Design and create a new Windows 2012 Server with SQL 2008 for a new instance of SolarWinds NPM.

Configure, Discover and import over 3,000 nodes in a Cisco based 24 site network.

Create thresholds, alerts and maps for all locations in 3 states.

Create a Windows 2012 based RADIUS system for Network appliances

Installation and configure various Firewalls.

Remote support for local area Automotive Dealerships.

Active Directory Design and Use

Windows SCCM use

Advanced troubleshooting skills, Help desk management.

Kintechnology Inc.

IT Consultant

Aug 2009-May 2016

Work as an outsourced Systems Admin/Consultant/Project Manager

Conduct and demonstrate proof of concepts for projects eliminating risk for customers

Manage Large and Small scale projects, local and interstate

Work with planning, budgeting, designing, and procurement of equipment and labor

Design low voltage and fiber based Network Operations facilities

Create and Design Solar Winds Orion Monitoring Systems for Network Operations

Specialize in Web Filtration and intrusion systems for added border security concerns

Design server based networks for various sizes of companies

Install Microsoft Server 2008, 2012, Small Business Server 2008, 2011, Server Essentials 2012, Exchange 2010, 2012 and various other software platforms

Design and implement VMware Virtualized Server environments including P2V conversions

Design and implement Veeam backup systems including Server and Endpoint products

Work and compatibility test Desktop O/S including Windows XP, 7, 8.1 and Windows 10

Create SAN backup and failover systems for added redundancy.

Provide Remote Monitoring Management using Kaseya SaaS and LabTech suites

Create RFP documents, blue print networks, document customer networks

Install and design Microsoft Great Plains and Retail Management Software systems

Bank of Salem (currently Union Bank)

IT Manager

Oct 2003-Aug 2009

Run a multiple branch WAN and LAN Banking Information System Department

Work directly with FDIC Auditors, GLBA and SOX Auditors & comply with Customer Information ACT requirements

Maintain and control monthly and yearly IT budget

Work with Intrusion Detection and Prevention Systems

Responsible for all product testing and procurement

Implement fail over communications systems

Design and test all disaster recovery systems

Create a secure network for our customers and employees

Document policies, topology maps, and business resumption plans

Establish and maintain vendor relationships

Worked with Microsoft 2003-2008 Server, Exchange 2003, MS Virtual Server, Still Secure StrataGuard IDS, Juniper Firewalls, Cisco Routers, NEC phone systems, XP workstations, OSX Server, OSX Desktops, High Availability Networking and Data

ESP Technologies - Supervising Systems Engineer

2001-2003

Design and Install LAN's WAN's and modify existing Networks

Recommend various Hardware and Software solutions to customers including Intrusion Detection, Firewalls, SAN's, Anti Virus Systems, Disaster recovery systems, Backup and archiving, Operating systems and Switch hardware.

Provide written documentation of all customers Networks including detailed assessments and topology diagrams.

Create business proposals and perform technical demo’s for prospective customers.

Manage Technical staff

Other Experience

NIKE, Inc. Supervisor, Support IT Technician. 1994-1998

Japan Aviation Electronics (Sumitomo Corp). IT Manager 1998-2000

EDUCATION

Linn Benton Community College—AS, Mechanical Drafting and Small Business Mgmt

Pioneer Pacific College—Associates of Science in Electronics

EMC certification - 2001

MCSE in Server 2000

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