Data Entry Center Representative
Resume:
Andrena Ross
Nekoosa, WI *****
*********************@*****.***
My CNA License has EXPIRED. (Initial Wisconsin Nurse Aide Registry Inclusion - 12/05/2000). I had intended to renew my CNA License, then COVID-19 restrictions - Shut Down the class/schools,.. so I could not Test Out. I'm willing to renew for a Position that requires the license. Authorized to work in the US for any employer
Work Experience
Personal Care Assistant (PCA)
Nicolet Staffing - Wisconsin Rapids, WI
May 2022 to Present
Providing all activities of daily living
Custodian
Nicolet Staffing - Wisconsin Rapids, WI
May 2022 to Present
Cleaning at Mid State College
General Labor
Service First Staffing - Wisconsin Rapids, WI
March 2022 to May 2022
• Cranberry Bin Repair
Production Worker
MARSHFIELD FURNITURE - Marshfield, MA
February 2022 to March 2022
I did the cutting of fabric for the Furniture.
I left the Job because of the distance from home. It was a 45 - 50 min drive to work. After the spike in Gas prices, I was spending $160. -$170 a week, just to get to a Job that paid $14.50/ hr. I could no longer make that work and pay my bills. CWA (Care & Wellness Assistant)
Elysian Senior Homes - Duluth, MN
August 2021 to December 2021
My title is a CWA at Elysian (Same as a CNA/TMA). I provide All Activities of Daily Living, this includes all Med Passing and Wound Care. I was very sad to leave this Job (a couple days before my move), I think in all my (16+) years of Nursing, this place was the one I enjoyed most. Everyone from the Boss, Jay Jay and all down the chain of staff to my Teammates (or Coworkers), were fantastic to work with. PCA Personal Care Assistant
Chris Jensen Health & Rehabilitation Center - Duluth, MN May 2021 to July 2021
Personal Care Assistant - All Activities of Daily Living. I left for Very Good reasons. This facility is rated the worst in the Twin Ports area. Contract Employee
Essentia Health - Duluth, MN
March 2021 to March 2021
I worked the front desk at the 1st St Breast Center. My duties include checking in appointments, data entry, printing orders, looking up patient info - processing/faxing, mailing results & reminder letters etc.
(Temp Position - Completed 3/22/21)
Contract Employee
Ravin Crossbows - Superior, WI
January 2021 to February 2021
I worked as an Office Assistant. My duties include data entry, sorting, scanning, filing and boxing 2019/2020 customer records. (Temp Position - Completed 2/9/21) Contract Employee
Hallmark - Duluth, MN
September 2020 to December 2020
I worked the Process/Pack/Shipping line, in the Hallmark factory
(Temp Position - Completed 12/28/20).
Backline Cook
Arby's - Superior, WI
May 2020 to July 2020
(Day Shift) - All meat and veg prep for next 2 days, and then Backline Cook and prep of all food ordered.
(Evening/Closing Shift) - Backline Cook and prep of all food ordered, and then clean up and stock backline. Call Center Representative/Customer Service
CCR - Superior, WI
February 2020 to March 2020
Inbound and Outbound calling.
I did not leave the job. The call center had to close, due to the COVID - 19, restrictions. Deli Associate
Walmart - Superior, WI
August 2019 to January 2020
I worked in the Hot and Cold Deli department. In the Hot Deli, I cooked and prepped all of the hot foods. In the Cold Deli, I sliced all deli meats and cheeses. I also prepared meat trays, sub sandwiches, salads, wraps, and pinwheels. I was the closer most of my shifts, so I also did all clean up of Hot and Cold Deli, and stocked the freezer for the opening shift.
CNA
Directions For Life - Duluth, MN
September 2018 to July 2019
I worked as a CNA and a PCA, depending on the client that I was scheduled to that day or week. I performed or assisted in all activities of daily living with each client. Co Manager
Hip and Ridge Construction LLC - Superior, WI
November 2017 to September 2018
I managed the call center (trained in new employees), customer service, organized appointments, set appointments for sales team, data entry, and created various types of Excel office formulas of sales actions and orders. I found and arranged entrance into trade shows, did the planning and preparation for those shows, then drove to and set up at those trade shows (giving up most weekends with my kids). I hosted the booth entire time and then I would take it all down, load it up and drive back. I did too much to really list it all here. I was quite literally the swiss army knife for a very undeserving - unfair - verbally abusive and underpaying Owner/Boss that is why I had to leave. CNA
Franciscan Health Center - Duluth, MN
February 2017 to October 2017
I was a (CNA) Nurses Assistant at the facility. I performed and or assisted in all client/patient activities of daily living.
Photo Lab Technician
Walmart - Superior, WI
October 2016 to February 2017
I processed photos, canvases, calendars, books, and anything that you could produce a photo(s) on to. This position was offered to me (by a friend) as temporary Holiday Season employment, after I had stated that I was going thru feeling burnt out, working for a facility that I felt did not have the best intentions for their clients.
CNA
Chris Jensen Health & Rehabilitation Center - Duluth, MN November 2015 to August 2016
I was a (CNA) Nurses Assistant at the facility. I performed all client/patient activities of daily living. I worked in the Memory Care Unit and sometimes other wings of the facility. I was also on the Board of Safety at this facility, which I was the spokesperson for the memory care unit. CNA/Med Tech
Saint Ann's Residence - Duluth, MN
May 2014 to November 2015
I worked as a Med Cart Tech and served residents all of their Medicines = Pills, Measured Liquids, Glucose, Eye/Ear/Nose drops, Treatments, Vitals and more. At the end of my shift, I stocked and prepped all 4 Med Carts (7 floor facility) for the next day. On short staffed shifts, I also assisted residents with all activities of daily living.
CNA/Med Tech
INTERIM HEALTH CARE - Duluth, MN
November 2013 to May 2014
I worked as a CNA/Med Passer in multiple facilities for the company. My duties included all activities of daily living, also medicines and sometimes client pet care. I enjoyed the job. However, I left Interim Health, because one of the facilities that I had been temping at thru Interim Health, had began requesting me every time they had a need and the head RN, was trying to recruit me in. After RN of the facility asked me a 3rd time and Guaranteed Full Time (possible overtime) and a $2.00 increase of pay. I accepted her offer
Education
High school diploma
UW-Superior and WITC - Superior, WI, US
Skills
• Laundry
• Restaurant experience
• Nursing
• Food Safety
• Data entry
• Office Management
• Insurance Verification
• Food Preparation
• Senior Care
• Personal Assistant Experience
• Medication Administration
• English
• Microsoft Office
• Caregiving
• Hospice Care
• Sales
• Telemarketing
• Meal Preparation
• Cooking
• Medical Office Experience
• Animal Care
• Medical Records
• Customer Service
• Front desk
• Event Planning
• EMR Systems
• Hospital Experience
• Kitchen Experience
• Patient Care
• Vital Signs
• Alzheimer's Care
• Food service
• Memory Care
• Cleaning Experience
• Dementia Care
• Computer Skills
• Pet Care
• Microsoft Excel
• Microsoft Word
• POS
• Home Care
Certifications and Licenses
CNA (I took class and clinicals in 1999, 2007 and 2013. I am still on the registry. However, expired, need to test out)
Trained Medication Aide
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