Service Representative Customer

Tan Nwokike

*** ***** ****** ** / ******** GA, **126 / 404-***-**** / Email: **********@*****.***

Education

I have worked as an Academic Tutor for Georgia Highlands College from September of 2015 until July of 2018. Responsibilities included tutoring college Students Mathematics, Chemistry, and Physics. I currently have several clients I tutor privately. I am currently enrolled at Kennesaw State University as a Mechanical engineering major.

Skills

Fluent in French & Spanish, type 40wpm, competent with basic computer software and programs, Solid works & MATLAB, mechanically inclined.

Professional Experience

AA&IK Trucking Inc Ops Manager January – 2010 – December 2012

Duties ranged from dispatching trucks, servicing and repairing vehicles, and in the absence of drivers, I would occasionally drive.

Auto Tech at Central Link Auto January 2019 – January 2021

Began solely under the capacity of repairing vehicles, with time was also responsible for the sale of vehicles.

Enterprise Rent a Car September 2013 – February 2015

Worked under the capacity of a customer service representative and was responsible in making reservations of rental vehicles for clients.

Alorica June 2012 – September 2013

Managed inbound call/chats from customers

Conferred with customers by telephone to provide information about products or services

Resolved customer concerns and issues, analyzing on site tech and resolved account issues. Educated customer on financial options to save and provided excellent service.

Affiliations and Qualifications:

- Professional Commercial Driver

- Member of the Atlanta Chess Club

- Member of GHAME (Georgia Highlands African American Minority Male Excellence Program).

Professional Reference Contacts:

- Alorica Human Resources 678-***-****

- Georgia Highlands College 678-***-****

- Dr. Jonathan Hershey 706-***-****

- Central Link Automotive 770-***-****

Contact this candidate