Customer Service Care
Resume:
Jeffery
Newton Jeffery Newton
**********@*****.***
I possess a vast amount of experience in customer service, and leadership roles. I seek to use my leadership skills to lead the advancement in quality customer care; thereby, ensuring overall customer satisfaction, and retainment.
Strong interpersonal, written, and verbal communication skills. I thrive in a mercurial, unpredictable, and competitive environment. Self-Employed/Website Development
April 2021-Present
I develop websites for small businesses. I help create a web presence in an effort to stabilize their income stream.
Amazon-AZA10 / Lead Global Support
October 2017 - Present, AZA10
Currently, aiding Whole Foods Associates at various locations. I perform a critical role in customer satisfaction, and retention by directing Associates with labor needs. Nez Perce/Santa Fe/Kaibab/Coronado National Forest / Forestry Technician April 1995 - October 2020, Santa Catalina Mountains, Arizona Responsible for providing technical support for wildland fire detection, and prevention. I helped to develop a method of detecting fire/smoke.
Sahuarita Unified School District/ Long Term Substitute September 2016 - June 2019, Walden Grove HS, Sahuarita, Arizona AP Calculus, Honors PreCalculus, and Freshman Physics.. I devised and initiated a strategy for encompassing elements of physics and mathematics. National University (PH) MSc, Mathematics
July 2017 - June 2019, Online
The online environment allowed an opportunity to excel in a streamlined learning format. CSU San Bernardino/BSc, Mathematics
August 2001 - September 2007, San Bernardino, California Traditional learning environment.
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Proficient in HTML, CSS, JavaScript, Node.js, React, E-commerce, and SEO.
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