Service Representative Customer

Natasha Bassett

Philadelphia, PA *****

*******************@***********.***

+1-267-***-****

Skilled and Qualified Customer Service Candidate, with strong communication and mult-tasking abilities is ready to work in a fast paced environment to meet standards and maximize company goals. Willing to relocate to: Delaware - Upper Darby, PA - Arizona Authorized to work in the US for any employer

Work Experience

Loan Officer and Processor

Transit Workers FCU - Philadelphia, PA

April 2018 to Present

• Loan Processing

• Opening Accounts

• IRA'S

• ATM Disputes

• Bankruptcies

• Cash Reports

Member Service Officer

American Heritage Federal Credit Union - Philadelphia, PA November 2015 to April 2018

Opening new accounts, certificates of deposits

IRA's

Processing loan applications

Preparing loans for closing.

Member Service Representative II

American Heritage FCU - Philadelphia, PA

November 2006 to November 2015

• Serving members with question or concerns.

• Settling the ATM, cash dispensers, and my personal cash draw daily.

• Completing member transactions and cross selling different products.

• Training and assisting other tellers.

• Shipping and receiving cash/coins to and from the branch.'' Assistant Manager

Deb Shop - Media, PA

June 2005 to January 2006

• Completing the open and closing procedures for the store.

• Processing shipment, checking in new merchandise, and special orders.

• Handling the register and making cash deposits.

• Assisting customers and employees with questions or concerns.

• Promoting and pushing sales and new items.

Shoe Department Manager

Boscov's Retail Store - Cheyney, PA

May 2002 to June 2005

• Maintaining the cleanliness of the department and tracking inventory.

• Changing merchandise weekly and processing shipment.

• Managing employees and preparing the work schedules.

• Opening new charge accounts and running the cash register.

• Completing all clerical duties and tracking progress through reports. Education

Recreations & Leisure Management

Cheyney University - Cheyney, PA

Skills

• Customer Service (10+ years)

• Banking (10+ years)

• Loan Processing

• Loan Officer Experience

Contact this candidate