Data Entry Center

DIXIE J WATSON

**** *** ****** ***** ********, MT 59101 **************@*****.*** 406-***-**** CELL

Work Experience

*/**** – 4/2020

RADIO EQUIPMENT COMPANY, BIG SKY SOUND BILLINGS, MT

PARTS DEPARTMENT MANAGER / REPAIR TECHNICIAN / SALES / DELIVERY DRIVER / SOUND INSTALL

Shipping and receiving of new and used appliances and specialty sound equipment. Inventory control and ordering. Repairs on both small and large household appliances. Sales both in house and online of new and used appliances. Driver of box truck for deliveries and salvage runs. Mood Muzac sound installation for businesses in 5 state area. Hardware installs and wire runner.

11/2014 – 6/2015

RADIO EQUIPMENT COMPANY, BIG SKY SOUND BILLINGS, MT

INVENTORY OVERHAUL SPECIALIST

Complete untangling of inhouse parts department after 25 years idle. Including unshelving, sanitized cleaning, and data entry with specialized program. Product research and identification of parts from as far back as 1940’s. Reshelving, labeling, and pricing of all inventory both parts and used appliances. Set up and implementation of business website using Wix site for online sales and service.

5/2016 – 6/2017

CITY CAB, WILSON COURIER, BIG SKY SEDAN, WILSON LLC. BILLINGS, MT

DISPATCH, DAY AND NIGHT DRIVER, PRIVATE CHAUFFER AND COURIER

Driving a wide variety of vehicles throughout all of Montana and into neighboring states Primary focus in Yellowstone County. Transport of persons and package deliveries. Requiring money handling with detailed daily logs and itineraries. Personal interactions with local businesses and customers of all ages and temperaments. Focus on safe efficient driving and timely progress through dispatcher / driver communications via hand held radio.

7/2015 – 3/2016

SEARS HOLDING CORPORATION BILLINGS, MT

ASSISTANT MANAGER AUTOMOTIVE DEPARTMENT / LEAD SERVICE WRITER

Inventory, pricing, and sales of showroom merchandise. Complete organization and utilization of weekly advertisement signage in Automotive and main Sears Holding departments. Search of and ordering of parts, as well as core returns for technicians and customers. Verifying and documenting all parts used by technicians, including stock and special orders. Use of online wholesale, retail, and made to order distribution companies and warranty sites. Scheduling and processing of deliveries through UPS, Fed Ex, and various trucking companies. Daily invoice and billing entry using company specific software. Filing of all daily paperwork including service orders, S&R invoices, and training ledgers. Feilding incoming calls and emails, providing general repair diagnosis of vehicles, scheduling of service times, and follow up calls to missed business opportunities. Helping technicians with oil changes, tire mounting, rotations, and flat repair. Running parts to technicians to help maximize service time goals.

11/2014 – 6/2015

JONNYS APLIANCE AND TV REPAIR BILLINGS, MT

PARTS DEPARTMENT MANAGER / SUPERVISOR

Complete shelving organization of parts inventory with labeling and entry into QuickBooks. Parts repair search, ordering, as well as core returns for technicians and customers. Use of over 25 different distribution and warranty web sites, both national and international. Scheduling and processing of deliveries though UPS, Fed Ex, and various trucking companies. Daily invoice and billing entry using QuickBooks. Fielding incoming calls, general repair diagnosis, and scheduling of customers. Inventory, pricing, and sales of showroom units.

1/2015 – 2/2015

(promoted)

ASSISTANT PARTS MANAGER

Parts shipping and receivable, tracking service orders, organization of parts waiting for install. Assist Manager with data entry and customer phone calls.

11/2014 – 1/2015

APPLIANCE CLEANER

Initially starting as used appliance cleaner, including break down of used appliances with thorough cleaning and sanitization. Complete reassembly of same units and transfer to showroom floor. General shop cleaning, Assisting repair technicians with pick-ups and deliveries of units.

-hour reduction due to slow period of year resulting in layoffs for most staff.

11/2013-11/2014

CITY CAB, WILSON LLC. BILLINGS, MT

DAY DRIVER AND DELIVERY

Driving wide variety of vehicles throughout Eastern Montana with main focus in Yellowstone County. Transport of persons and package deliveries requiring money handling with detailed daily logs and itineraries. Personal interactions with local businesses and customers of all ages, and temperaments. Focus on safe efficient driving and timely progress through dispatcher / driver communications via hand held radio.

7/2002 – 7/2014

CONSUMER DIRECT PERSONAL CARE BILLINGS, MT

PERSONAL CARE ATTENDANT

Working for clients with a variety of needs. Helping with daily activities including housework, shopping, and physical therapy. Have worked primarily with my disabled mother over the last year. 5/2008 - 9/2008

(promoted)

BILLINGS HOTEL AND CONVENTION CENTER BILLINGS, MT

PERSONAL ASSISTANT TO OWNER / SALES ROOM OFFICE MANAGER

Handling all correspondence and communications for company owner. Chauffeuring to meetings and personal events. Scheduling meetings both local and abroad as well as booking all flights, lodging and transportation.

Organization of sales team itineraries and daily bookings. Liaison between all department heads. Ordering of supplies in all departments, i.e.; office, cleaning, linens, uniforms, and general hospitality goods.

Scheduled pool attendant schedules, booked, greeted, and supervised all pool parties. Scheduled and tracked all maintenance issues throughout hotel and grounds.

4/2008 – 5/2008

(promoted)

ASSISTANT MANAGER FRONT DESK

Assisted the front desk manager in all areas, including scheduling, tour room placement, training of new hires, and troubleshooting computer issues either with the server or with various company specific programs and protocols.

7/2007 - 4/2008

FRONT DESK NIGHT AUDITOR

Basic receptionist duties; answering phones, taking reservations, check ins/outs, and handling guest requests. Night Manager on duty overseeing other departments, handling all cash transactions, and dealing with any computer errors or server issues. Running the night audit daily using the Roommaster program. Coordinating all daily reports for each department head. Also dealing with any guest complaints that may occur and handling them personally or passing them on to the required department.

10/2004 - 7/2006

EUNICE'S PRIVATE HOME CARE BILLINGS, MT

CNA / PCA

Personal care of 10 residents in home setting. Responsibilities include assisting with activities for daily living, supervision of medication intake, light housekeeping, cooking, and working with visiting nurse services. Interaction with client family members. Planning of social activities and entertainment. Detailed record keeping for each client’s necessary information.

1/2002 - 5/2003

WESTAFF BILLINGS, MT

CNA

Traveling CNA. Worked in hospital, geriatric and private residences. Supervision of medication intake, taking vitals, and basic activities for daily living. Personal care of patients included housekeeping, cooking and transport to and from appointments.

Filling in at various institutions in Eastern Montana. Traveling long distances for week long assignments.

6/2001 - 10/2001

VALLEY HEALTH CARE BILLINGS, MT

CNA

State Board Certification classes taken and passed. Personal care of residents including taking of vitals, light housekeeping, range of motion, and ADL's. Assisting nursing staff whenever needed.

11/1999 - 5/2000

WORLD CENTER DATA RECOVERY BILLINGS, MT

SKIP TRACER

Utilizing computer and phone sources to find missing persons for private investigators, banks, and bondsmen. Investigation into child support, missing persons, unemployment and insurance fraud

5/1998 - 8/1998

BILLINGS GAZETTE BILLINGS, MT

NIGHT DISTRIBUTION OPERATOR

Use of specialized computers and programs, conveyor transfer of various newspapers, pamphlets, and advertisements. Use of pallet jacks, strapping machines, shrink wrappers,

labeling machines, and periodical binders. Nighttime work in noisy, fast paced environment, using

4/1998 - 9/1999

DEACONESS HOSPITAL BILLINGS, MT

STERILE SURGICAL HOUSEKEEPER

Intense sterile cleaning of surgical suites, general housekeeping of recovery units and visitor areas.

8/1996 - 5/1997

ALLIED SECURITY KANSAS CITY, MO

SECURITY OFFICER

Patrol of secure 11 story office building in downtown business district. Escort of visitors, control and surveillance of sentry and fire alarms and well as vehicle perimeter checks.

4/1994 - 7/1995

MONTANA HORSEHAIR CO. BILLINGS, MT

OFFICE MANAGER / ACCOUNTS RECIEVEABLE

Successfully managed office team both in Montana and abroad. Basic ledger, inventory, stocking, as well as shipping and receiving. Helped expand clientele base internationally.

7/1990 - 8/1995

KIRBY COMPANY OF BILLINGS BILLINGS, MT

OFFICE MANAGER / TELEMARKETER LEAD

Make and scheduling of appointments for seven traveling salesmen. Manage an office team of five including processing of time sheets and payroll. Utilization of general and specialized computer systems. Basic data entry and receptionist duties.

EDUCATION

Montana State University Billings

Senior with 1 Year remaining to receive a Bachelor of Science in Psychology

ADDITIONAL EDUCATION AND ACHIEVMENTS

President of MSUB Chapter of Psi Chi, National Honor Society of Psychology, Fall Semester of 2008.

9th Level Student, Wing Tsun Kung Fu, Black Shirt level

Personal instruction with 3rd Level Technician Sifu Steve Brandon,

Billings, Montana

A direct disciple of 10th Level MOC, Grandmaster Leung Ting,

Hong Kong, China

Contact this candidate