Counter Help Customer Service

CHARMAINE Y.N. YONAMINE

**-*** **** ** *** Beach Hi, 96706

*****************@*****.***

OBJECTIVE:

Seeking a Customer Service position in the hospitality/food service industry to utilize my skills and experience to provide a valuable contribution to the success of your company.

SKILLS AND STRENGTHS:

• Strong communication/interpersonal skills · Outgoing, friendly, helpful and upbeat

• Fast learner and eager to learn · Team player with a positive attitude

• Able to multi-task and get the job done · Accurate cash handling skills

• Thrives in a fast paced work environment · Stock and inventory control

• Attentive to details and organized · Basic computer proficiency.

SUMMARY OF QUALIFICATIONS:

• Supervise and coordinate activities of dining room personnel to provide fast and

courteous service to patrons

• Schedule dining reservations, arrange parties and special services for diners

• Greet and escort guest to tables and provide menus

• Confirm customer satisfaction and respond to requests of patrons

• Inspect dining room serving stations for neatness and cleanliness

• Order front of house supplies, file inventory sheets and restaurant invoices

• Train new dining room employees

• Total receipts at end of shift to verify sales and balance cash register

• Answer guests’ questions and offered recommendations of menu items

• Take food and beverage orders; prepare and serve beverages; expedite food orders

• Accurately process financial transactions: cash, check and credit cards

• Restock supplies: napkins, silverware, condiments and beverage items

• Clear and bus tables; reset and turn tables efficiently

• Teacher’s Aide substitute for private schools and PACT early head start program

• Mentored children and conducted stimulating learning activities; practiced effective

personal hygiene skills; prepared and served nutritious snacks and meal

EXPERIENCE:

Toys R Us $10.00

Cashier 4/13/2017-3/08/2018

L&L Airport $8.50 12/01/2014-03/10/2017

Cashier/Counter Help

Hilo Hatties $10.50

Cultural Ambassador 05/2014-08/2014

Subway Aiea $8.50 07/2013 -11/2013

Sandwich artist/Cashier and also maintaining of the store

Ige’s 19th Puka Restaurant Aiea, Hawaii $8.50 10/2012 2-2013

Catering Connection Honolulu, Hawaii $12.50 05/2012 -present

Hostess/Wait & Food Service

Hawaii Educational Resource Services Honolulu, Hawaii 412.50 02/2010 - 02/2011

Teacher’s Aide

Milano Freezer Honolulu, Hawaii $8.50 07/2009 -10/2009

Customer Service/Cashier

Blazing Steaks Honolulu, Hawaii $8.25 04/2008 - 08/2008

Cashier/Counter Help

EDUCATION:

Governor Wallace Rider Farrington High School, Diploma Honolulu, Hawaii

Greeting each customer showing them their tables passing out drinks and set up and breakdown of salad bars or food lines. Count money. A lot of the time I was just being there for my kids because than was so young. Now my kids are old I’m looking to add more time into my work life.

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