Operations Manager Customer Service

Restaurant Operations Manager

Phone: 706-***-****

Tammy Lynn Shrank Email: adth6h@r.postjobfree.com

Address: *** ***** **** *****

Davenport, Florida. 34711

Objective

To apply my knowledge & training in the business environment of an organization where I can utilize my creativity and organizational skills as well as my experience in promotion, marketing, food services, and facilities and event management.

Skills

Restaurant Operations Management, Sales / Marketing, Business Development.

Work Experience

Restaurant & Movie General Manager/Operations Manager

Aloma Cinema Grill May 2012 – Current

Managed the daily administrative and physical task associated with a full-service, high-volume restaurant / movie theatre.

Recruited, selected, trained, and managed staff.

Conducted staff meetings, discuss company goals, provide training, coaching and feedback

relative to objectives.

Performance reviews.

Delegated duties and responsibilities to staff.

Reviewed sales receipts and ensure proper inventory and supply levels are appropriate for anticipated weekly business.

Maintained a clean, safe, desirable, and invited restaurant and movie ambiance.

Used of a PC and phones to receive and place orders, cleanliness, and food safety while

working in a face paced environment.

Engaged blogging community and reviews to leverage influencers of target demographic

advertising and promotions

Office Business Manager/Secretary

Atlanta Rod & Manufacturing – April 2005 – July 2011

Coordinate shipping and ordering of steel supply to manufacture bolts and knots.

Provide exceptional customer service.

Vendor Relations that involved in projects for quoting customer projects.

Accounts Receivable and Payable.

Education

Sandoval High. Sandoval Illinois, 1986-1990

Certificate: Restaurant Manger Serve Safe Certification.

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