Customer Service Secretary

Brittnay Young

**** ******** ***** *** *** Little Rock, AR 72223 – 870-***-**** – *********@*******.***

Objective

Self-motivated, dedicated, and highly competent individual looking to obtain a position where I can combine my passion for sales and support as well as my customer service and accounting skills for smooth functioning of the company.

Experience

Hall Janitorial Service

Secretary- Dumas, AR

March 2015 – November 2020

Maintain office scheduling and event calendars

Composed, typed, distributed daily reports and routine correspondences.

Collected and coordinated the flow of internal and external information

Managed office equipment and office space

Established the administrative work procedures for tracking staff’s daily tasks

Shared product knowledge with customers while making personal recommendations.

Worked as a team member to provide the highest level of service to customers.

Maintained friendly and professional customer interactions.

Best Buy Mobile:

Mobile Sales Consultant - Jonesboro, AR

October 2012 – January 2015

Explained information about the quality, value, and style of products to influence customer buying decisions.

Replenished floor stock and processed shipments to ensure product availability for customers.

Administered all point of sale opening and closing procedures.

Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.

Education

University of Arkansas at Little Rock

Associate of Arts Degree – 2019

Arkansas State University at Beebe

Accounting Major, Spring 2021 Candidate

Dumas High School

High School Diploma 2012

Communication

CPR Certified

Leadership

National Society of Collegiate Scholars - Member

Future Writers of America – Member

Accounting Club - Secretary

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