Dagmar Black
M E D I A R E L A T I ONS S P E C I A L I S T
O B J E C T I V E
To acquire employment in the customer
relations feild where I will be able to
use my skills and knowledge to provide
the best customer experience and
enable the organization to meet its
goals and objectives.
Media Communications Certification
2020-2021, 3.8 GPA
Fullsail University, Winter Park, FL
Art Institute of Fort Lauderdale, FL
Fashion Design/Merchandising
1009-2010, 3.5 GPA
High School Equivalency
1997
Westinghouse H.S. Brooklyn, NY
E D U C A T I ON
C ONTACT
4625 Boulder Hwy
Las Vegas, NV 89121
*********@*******.***
BACKGROUND IN THE MEDICAL FEILD
Over 15 years experience in communicating with
individuals on various levels to relay, collect and analyze information in ways that promote mutual respect and cultural awareness.
Patient listener, adept at both written and verbal communication, able to type 35 wpm, completely
computer literate, pleasant speaking voice.
EXPERIENCE WITH CUSTOMER SERVICE
Worked with Comcast as an Independent Contractor.
Received incoming customer service/billing calls.
R E L A T E D S K I L L S
B E S T QUALITIES
Wellspoken,
Effective
Communicator
Enjoys Ongoing Education
Compassionate and
Empathetic.
Motivated to Learn,
Perform and Master Tasks
Occasional up-selling and technical troubleshooting. Ability to adhere to a script or communicate within brand standards.