Machine Operator Customer Service
Resume:
NN Nathaniel Nortey
Covington, GA ***** 678-***-**** **********@*****.***
PROFESSIONAL
SUMMARY
Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task. SKILLS Information Confidentiality
Microsoft Office
Health and Safety Regulations
Greet Guests
Interpersonal Skills
Pollution Prevention
WORK HISTORY SHIFT MANAGER 05/2000 to 10/2022
Dickeys BBQ Pit Stone Mountain, GA
Trained and mentored new employees to maximize team performance. Supervised employees and oversaw quality compliance with company standards for food and services.
Kept employees operating productively and working on task to meet business and customer needs.
Coached crew members to optimize performance and motivate toward more efficient work.
Exercised composure under pressure and in escalated customer service scenarios.
Worked closely with team members to schedule breaks and shifts to meet state regulations.
MACHINE OPERATOR 04/2011 to 01/2020
Pactiv Conyers, GA
Operated machining equipment safely with team of operators. Complied with company and OSHA safety rules and regulations. Set up and ran machinery to produce exceptional products for industrial needs.
Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems. Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
Kept detailed production records and identified hold-ups. Maintained equipment performance by lubricating and cleaning components.
EDUCATION Accounting And Business Management 07/1987 Accra Polythenic, Accra, Ghana
GCE O'LEVEL Equivalent To High School Diploma 06/1983 St. Augustine's College, Cape Coast, Ghana
REFERENCES:
ANTHONY BLIAR
PACTIV
Production Manager
PACTIV
Contact this candidate