JULO NDORO MWAVADU.
• Contact:+974-********
• Email *************@*****.***
• Language: English, Swahili, Arabic
Curriculum vitae
BELLMAN/CONCIERGE AGENT
CAREER OBJECTIVE
Seeking a position that will expand my skills and utilize it to strengthen the facility’s operations. To pursue a highly rewarding career, seeking for a job in challenging and healthy work environment where I can utilize my skills knowledge efficiently for organizational growth To be an astute learner and the best performer in your
organization so that i can build an innovative career in your esteemed organization by using my skills and other significant talent I have 3 years experience of Bellman in different hotel
SKILLS AND ABILITIES
• Guest services
• Effective communication skills in both orally and writing
• Problem solving
• Gifts shop sales
• Concierge service
WORKING
EXPERIENCE
BELLMAN/CONCIERGE AGENT January 2021 - To
date
Aleph Doha residence
• Welcome customers upon entrance and confirm reservation
• Arrange events, excursion, transportation upon geust request from hotel
• Provide business services for the guest
• Understand guest need and provide them with
personalized solution by suggesting activities and facilities provided by hotel
• Answer the phone and make reservations, take and distribute massage or email and redirect calls
Bellman Double tree Nov 2019 - 2020
Dec
DUTIES AND RESPONSIBILITIES
• Welcome the guest upon entrance and confirm
reservation
• Act as the point of reference for the guest who
need assistance or information and attend to
there wishes and requirements
• Arrange tours and activities
• Arranging transportation and excursion upon
guest request
• Arrange children services for guest.
Commis 11/ line cook. 2018 February –
January 2019
• Safar park hotel
Duties and responsibilities
• Able to operate kitchen equipment like, oven
stoves,grill and microwave
• Able to produce quality product in a timely and
efficient manner for the guest
• Cook food according to recipes, quality,
standard and presentation standard
Prepare ingredients for cooking including potatoes chopped and stored food
EDUCATION BACKGROUND
Utalli college.
2017_2018
Certificate of hospitality and tourism institute
Higher school diploma 2013—
2016
Hobbies
• Traveling
• Socializing
• Reading novels
Award
Team member of the month