Customer Care Sales Account
Resume:
TYRAE TOWNZEL
#***
San Diego, CA 92113
********@*****.***
Sales Account Manager
SUMMARY OF QUALIFICATIONS
World-Class Customer Care
Customer Order Fulfillment
Complaint Handling / Sales Support
Time Management
Judgment and Decision Making
Active Listening
Persuasion
Negotiation
Critical Thinking
PROFESSIONAL EXPERIENCE
Marketing and Promotions Manager
July 2016 - Present
Sentext Solutions
Milford, CT
Plan and prepare advertising and promotional material to increase sales of products or services, working with customers, company officials, sales departments and advertising agencies Prepare and negotiate advertising and sales contracts. Gather and organize information to plan advertising campaigns Confer with department heads or staff to discuss topics such as contracts, selection of advertising media, or product to be advertised
Confer with clients to provide marketing or technical advice. Monitor and analyze sales promotion results to determine cost effectiveness of promotion campaigns
Formulate plans to extend business with established accounts and to transact business as agent for advertising accounts
Provide presentation and product demonstration support during the introduction of new products and services to field staff and customers
Direct, motivate, and monitor the mobilization of a campaign team to advance campaign goals Plan and execute advertising policies and strategies for organizations Track program budgets and expenses and campaign response rates to evaluate each campaign based on program objectives and industry norms
EDUCATION AND TRAINING
Certificate - Business Success Coach
December 2012
AUNLP
Online
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