Store Manager Assistant

CHRIS MAJEED

Ooltewah, Tennessee ***** 423-***-**** ***********@*****.***

SUMMARY

Results oriented leader with a passion for empowering and developing my team. As the leader I model the roles behind customer engagement as well as a strong work ethic. My effective level of validation empowers my team to provide a well presented store which sets the stage to deliver a good customer experience.

SKILLS

Employee supervision and

motivation

Store operations oversight

Retail inventory management

Project management

Program implementation

Retail market knowledge

Operational budgeting

Employee training

Root cause analysis

Recruiting and hiring

EXPERIENCE

02/2018 to Current Store Manager

Harbor Freight Tools Chattanooga, TN

Model's a Customer centric approach to provide an excellent customer experience to maximize sales and minimize shrink.

Generated repeat business by responding to customer concerns with friendly and knowledgeable service.

Successfully models a flexible work and business philosophy to champion results

Develops high performing teams to foster excellence in execution. Oversaw inventory management through cycle counts, audits, and shrinkage control.

Improved store status by implementing process improvements and identifying performance gaps for corrective action. Corrected operational issues with process improvements. Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.

Maintained stockroom condition to preserve product quality. 07/2014 to 02/2018 Store Manager

Toys “R” US Chattanooga, TN

Babies “R” US Responsible for sales, operations, expense and labor control Generated repeat business by responding to the delicate customer concerns with friendly and knowledgeable service.

Drive and enhance the customer experiences

Trained and mentored associates with development for succession planning.

Oversaw storewide merchandising benchmarks to maintain operational excellence.

Coordinated social media and brand marketing to boost store's image and increase sales.

Developed and enforced operational improvements to reduce total losses.

01/2008 to 07/2014 Assistant Store Manager

R” US

Responsible for operations, expense and labor control Drive and enhance the customer experiences

Worked nationally remodeling stores into new prototypes Worked with Regional Officers on stretch assignments. EDUCATION AND TRAINING

01/2017 Associates Degree: Business Management

Chattanooga State University Chattanooga, TN U.S.A 01/2002 Comp TIA A+ Training

New Horizons Computer Learning Center Miami, FL U.S.A Bachelor of Science: Business Analytics

University of Tennessee Chattanooga, TN

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