Customer Service Store Associate
Resume:
JAYNE MARTINEZ
**** ********** ******** *****
Bakersfield CA 93313
*********@*****.***
I have been an asst supervisor, a supervisor and an admin I have been doing customer service
for over five years I love helping customers and I love working with people.
12/2019- 7/2021
RITE AID
SUPERVISOR
• Examine condition of property or products
• establish operational policies
• Assign duties or work schedules to employees
• Train sales personnel
• monitor sales activities
• supervised sales or support personnel
• Answer customer questions about goods or services
• Greet customers,patrons, or visitors
13.25-15.50 on the pandemic it was 17.25 an hour.
1/2019-12/2019
FALLAS
Store Associate
• Process sales or other transactions
• Set up merchandise displays
• Review laws or regulations to maintain professional knowledge
• Answer customer questions about goods or services
• recommend products or services to customers
• Greet customers,patron, or visitors
• Gather customer or product information to determine customer needs
11.50
7/2013-11/2018
T.J. Maxx
Administrative assistant
• Select resources to accomplish tasks
• Execute sales or other financial transactions
• Report maintenance or equipment problem to appropriate personnel
• collect deposit payments or fees
• Enter information into databases or software programs
• operate computers or computerized equipment
• Greet customers, patrons, or visitors
• Refer customers to appropriate personnel
• Answer telephones to direct calls to provide information
17.50
4/2004-11/2007
NAPS (MWR)
Bartender/Asst. Supervisor
• Enforce rules or regulations
• Stocks serving stations or dining areas with food supplies
• Serve food or beverages
• Manage foodservice operations or parts of operation
• Take customer orders
• Communicate with others to resolve complaints or ensure satisfaction
• Clean food service areas
• Balance receipts
• Process customer bills or payments
• clean tableware
16.25
1/1999-2/2003
Snookys II
Entertainer
• Entertain
2
• Customer service
• Socialize
6.75
5/1998-1/1999
Nitelife
• Socialize
• Customer service
• Entertain
• Do events
6.75
5/1998-12/1998
Jolar
• Customer service
• Socialize
• Entertain
• Do events
7.25
6/1998-10/1998
Pacers
• Socialize
• Customer service
• Entertain
• Do events
6.75
7/1997-5/1998
Little Darlings
• Socialize
• Customer service
• entertain
2/1996-6/1997
Warehouse demo services
3
Food demonstrator
• Food processor
• Cook the food
• Find out how much a single serving is
• Display the food
8.25-9.45
Education-
• Hueneme High, Oxnard, ca
• Frontier, Oxnard, ca
didn’t graduate
• Adult Education Oxnard, ca
GED- Graduated
• International Bartending School, Oxnard, ca
• Mixologist- Graduated
• Adult Education School, Oxnard, Ca
Accounting Management
Business Management
Didn’t Graduate only needed 1 more day but there was a personal issue the day before so I
couldn’t take my tests.
Skills-
• Active listening
• Communication
• critical thinking
• judgment and decision making
• problem solving
• reading comprehension
• willingness to learn
• Writing
• Adaptability
• Managing employees
• managing money
• managing time
• managing equipment and resources
4
• Conflict management
• Customer service
• Empathy
• Leading by influence
• Teamwork
• training others
My achievements-
Got awards for customer service and food prep through the military base. Every time I worked I
would be there six months get a raise or get a promotion, training people to achieve a higher
goal In life they all say I’m hard but they also say I’m fair and my main achievement is I
graduated and got my GED that’s my best achievement ever
Jayne Martinez
5
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