JAYNE MARTINEZ

**** ********** ******** *****

Bakersfield CA 93313

adtgjj@r.postjobfree.com

805-***-****

I have been an asst supervisor, a supervisor and an admin I have been doing customer service

for over five years I love helping customers and I love working with people.

12/2019- 7/2021

RITE AID

SUPERVISOR

• Examine condition of property or products

• establish operational policies

• Assign duties or work schedules to employees

• Train sales personnel

• monitor sales activities

• supervised sales or support personnel

• Answer customer questions about goods or services

• Greet customers,patrons, or visitors

13.25-15.50 on the pandemic it was 17.25 an hour.

1/2019-12/2019

FALLAS

Store Associate

• Process sales or other transactions

• Set up merchandise displays

• Review laws or regulations to maintain professional knowledge

• Answer customer questions about goods or services

• recommend products or services to customers

• Greet customers,patron, or visitors

• Gather customer or product information to determine customer needs

11.50

7/2013-11/2018

T.J. Maxx

Administrative assistant

• Select resources to accomplish tasks

• Execute sales or other financial transactions

• Report maintenance or equipment problem to appropriate personnel

• collect deposit payments or fees

• Enter information into databases or software programs

• operate computers or computerized equipment

• Greet customers, patrons, or visitors

• Refer customers to appropriate personnel

• Answer telephones to direct calls to provide information

17.50

4/2004-11/2007

NAPS (MWR)

Bartender/Asst. Supervisor

• Enforce rules or regulations

• Stocks serving stations or dining areas with food supplies

• Serve food or beverages

• Manage foodservice operations or parts of operation

• Take customer orders

• Communicate with others to resolve complaints or ensure satisfaction

• Clean food service areas

• Balance receipts

• Process customer bills or payments

• clean tableware

16.25

1/1999-2/2003

Snookys II

Entertainer

• Entertain

2

• Customer service

• Socialize

6.75

5/1998-1/1999

Nitelife

• Socialize

• Customer service

• Entertain

• Do events

6.75

5/1998-12/1998

Jolar

• Customer service

• Socialize

• Entertain

• Do events

7.25

6/1998-10/1998

Pacers

• Socialize

• Customer service

• Entertain

• Do events

6.75

7/1997-5/1998

Little Darlings

• Socialize

• Customer service

• entertain

2/1996-6/1997

Warehouse demo services

3

Food demonstrator

• Food processor

• Cook the food

• Find out how much a single serving is

• Display the food

8.25-9.45

Education-

• Hueneme High, Oxnard, ca

• Frontier, Oxnard, ca

didn’t graduate

• Adult Education Oxnard, ca

GED- Graduated

• International Bartending School, Oxnard, ca

• Mixologist- Graduated

• Adult Education School, Oxnard, Ca

Accounting Management

Business Management

Didn’t Graduate only needed 1 more day but there was a personal issue the day before so I

couldn’t take my tests.

Skills-

• Active listening

• Communication

• critical thinking

• judgment and decision making

• problem solving

• reading comprehension

• willingness to learn

• Writing

• Adaptability

• Managing employees

• managing money

• managing time

• managing equipment and resources

4

• Conflict management

• Customer service

• Empathy

• Leading by influence

• Teamwork

• training others

My achievements-

Got awards for customer service and food prep through the military base. Every time I worked I

would be there six months get a raise or get a promotion, training people to achieve a higher

goal In life they all say I’m hard but they also say I’m fair and my main achievement is I

graduated and got my GED that’s my best achievement ever

Jayne Martinez

5

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