Customer Service Optical Technician

SANDRA LYNN LOPEZ

SAN DIEGO CA ***** ***********@*****.*** 619-***-****

OBJECTIVE

To obtain a full time stable position of employment where I can utilize the skills and experience in customer relations.

SKILLS & ABILITIES

Able to problem solve and maintain the situation. Ability to multi task and deliver assignments in a timely manner. Able to work independently and proficiently and/ or in a group setting as a team player. Able to follow directions and express myself in a manner of calmness and compassion. Also fluent both English and Spanish.

EXPERIENCE

MERCURY BOOKS 2022

Maintain a clean and safe environment.

Assisted in all customer’s needs.

Processed all transactions in a timely manner.

Established good rapport with all clientele.

Clean and sanitized all movie booths, sales floor and restrooms.

Created an atmosphere of comfort and ease for everyone who entered the store

Responsible for ending the day and closing up shop.

WALMART SUPERCENTERS-Coos Bay Oregon 2018-2020- Cashier

Greeted and welcomed everyone

Scanned and bagged all products in a fashionable & timely manner

Communicated well with others and stepped up when needed

Delivered excellent customer service in both English & Spanish

Maintained front end cleanliness and safety according to company policies and protocol

Responsible for scheduling and rotating employee lunch breaks and work stations

Completed all transactions in both cash, card and created an enjoyable checkout experience to all my customers

NEIGHBORHOOD MARKET- Bakersfield California 2020-2021 -

Meet and greet oncoming shoppers

Monitored all transaction according to accuracy

Corrected and produced register solutions

Able to detect fraudulent activity and spot a shoplifter a mile away

EDUCATION

Mar Vista High, Imperial Beach California - GRADUATE

Gateway Community College - Phoenix Arizona – 1.5 years

Edutek Professional Colleges - San Diego California 1.5 years – Graduated Certified in Optical Technician, Edging and Fitting

COMMUNICATION

Able to take direction clearly with the understanding of what’s required and deliver a job well done Loyal with integrity

Able to meet deadlines and produce a completed task according to instruction in a proficient and accurate product or task

Flexible in work schedule and available to assist others and understand the needs of others. Also a willingness to listen and be open for new ideas.

Work well with others and knowledgeable in how to diffuse a hostile situation keeping everyone calm and happy

LEADERSHIP

Excellent communication skills and a compassionate understanding of the needs of others, Providing alternative solutions when needed.

REFERENCES

EDIE ANDRADE –INDEPENDANT CONTRACTOR

San Diego Ca 619-***-****

DENNIS – DOLLAR GENERAL STORE MANAGER

Bakersfield Ca 661-***-****

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