Gis Technician Technical Support

Fouad Fathi

IT, data & GIS Technician

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Work Experience

-GIS Technician

SpotAngels

06/2016-05/2020 Casablanca, Morocco

QGIS - ARCGIS - POSTGIS,

Assessing Visual Information, Performing Data Research.

Drawing Maps Transforming Data into Databases, Troubleshooting GIS Database Issues.

Design of databases Administration and maintenance of databases Qualification of the File injection and analysis Extraction and search of files.

-Technician Networking &Telecommunications

Sahara Tel

09/2014 -01/2016 Casablanca, Morocco

Examine and install the network and telecommunications equipment and circuits.

Identify and resolve any issue related to network and its equipment computer system technical repairs/upgrade/support/installations.

Exceeded goals through effective task prioritization and great work ethic.

-Back office technical support

ATENTO, Orange

11/2011 – 09/2014 Casablanca, Morocco

Identifying hardware and software solutions, Installing and configuring.

Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.

Following up with clients to ensure the problem is resolved.

Testing and evaluating new technologies.

Handled many calls per day to address customer inquiries and concerns. Education

-Bachelor degree (four years) Network and

Telecommunications

Paris Marne la Vallée University 08/2011 -08/2012

Paris, France

-System and Network Specialized Technician

Diploma

Institute of Applied Computer Science and Management 09/2009-08/2011 Casablanca, Morocco

-Diploma of Baccalaureate of Secondary

Education

Bir Anzarane 08/2007-07/2008

Casablanca, Morocco

Competencies

Network configuration Help-desk administration

Networking Hardware Installation Data optimization Information consolidation SQL database systems

Hardware and software installation Technical Support Database configuration Mapping Data Collection

Educating customers documenting activities

Languages

Arabic: Native

French: Fluent

English: Intermediate

************@*****.*** +212********* Casablanca, Morocco Fouad7A

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