Service Representative Customer

VICTORIA OMOYENI

****Old Alvin Rd. • Pearland, TX 77581 • 281-***-****

*.*******@*****.***

CERTIFIED PHLEBOTOMIST

OBJECTIVE: Seeking a position in the Medical field where my Phlebotomy where my skills and training can be highly used.

SUMMARY:

Trained to skillfully analyze blood specimens using the correct testing equipment. Able to prepare specimens for transportation, including labeling vials accurately and matching blood specimens to patients. Able to provide extensive patient care, by taking vitals, reading and preparing shot records, and administering vaccines/PPD.

EDUCATION:

Smithwood Medical Institute, LLC - Houston, TX 2022

Certified Phlebotomy Technician

Dawson High School - Pearland, TX5 2017

High School diploma

CERTIFICATIONS:

Basic Life Support (BLS)

OSHA

HIPPA

CPR

Standard First Aid

Phlebotomy

EXPERIENCE

Family and Aesthetics Medical Center - Houston, TX 09/2022 - Present

Intern Phlebotomist

Stocked phlebotomy cart or carrier with appropriate supplies.

Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.

Spoke with patient to gather information for lab records, reduce fear/anxiety and optimize cooperation.

Centrifuged blood samples as outlined in clinical protocols. Conducted venipuncture and other CT procedures.

Labeled transfer tubes and followed exact directions for handling and storing specimens for transport

Sutherland Global - Houston, TX 12/2021 - 08/2022

Customer Service Representative

Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Answered constant flow of customer calls with minimal wait times.

Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

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