Customer Service Data Entry
Resume:
SHAREESE HARRIS-GAY
Nashville, TN 37207
*****.*********@*****.***
The object of this resume is to demonstrate proficiency in customer service work. My personal objective is to be the best customer service representative for your company.
EMPLOYMENT HISTORY
7/1990 to 5/1996; United Methodist Publishing House, Nashville, TN – Sales, Regional Customer Service Manager; accepted and expedited inbound and outbound calls promoting the sales of Sunday school curriculum and church supplies for the United Methodist Church. Sales extended out to over 70,000 churches worldwide.
3/1995 to 5/2001; Kelly Services, Nashville, TN – shuttler of automobiles and call service rep; accepted inbound calls for General Electric Call Center in Kansas, which involved expediting calls for personal accounts throughout America such as for Montgomery Ward, Disney Store, Sears etc. Also drove as a shuttler through the local auto auction in Nashville, TN.
5/1995 to 8/2005; Allegiance Staffing, Nashville, TN – light industrial work; small amount of customer service work, local auto auction work.
10/2004 to 2/2005; Spherion at Dell, Nashville, TN – assisted in computer sales; sold an average of eight computers daily answering inbound calls, also assisted with customer service issues specializing in personal computer needs.
5/2008 to 12/2015; Centerplate, Nashville, TN – Cook- Concession Stand cook and manager for the Titans stadium for outlet Pappa Johns, and also for First Tennessee Park (Nashville Sounds Stadium) for outlet Hunts Brothers Pizza. Seasonal job.
2/2010 to 8/2016; Delaware North Companies, TN – Stand Manager Concessions -Counted inventory, conducted concession sales, supervised employees, managed monetary funds for concessions and beer portables at Bridgestone Arena
8/2014 to 10/2014; Aramark – Supervisor of Uniforms – Counted inventory, washed clothes, disbursed clothes to all employees, before every Titans game, and accepted returns of uniforms, I maintained a physical count of who kept and returned uniforms for all of Nissan Stadiums’ employees from concessions, beer portables, vendors and suite attendants. Average disbursement of uniforms per game 700.
EDUCATION
Martin Luther King Jr, Magnet High School – honors graduate, with an emphasis on engineering
Tennessee State University – Bachelors Of Science – Liberal Arts with minors in Business, Criminal Justice, and Sociology
HONORS
Phi Gamma Nu member – scholastic business fraternity
Dean’s List
SKILLS
Type 35 wpm
Data Entry
Good Communication Skills
Microsoft Word, Excel, PowerPoint
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