DWAYNE MCCORD
Decatur, GA ***** 404-***-**** ******.******@*******.***
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Supervised team of Number staff members.
Documented and resolved Issue which led to Results. Job inspections
Schedule optimization
Coaching and mentoring
Manager, Estimator, Tech, 03/2012 to Current
Platinum Automotive Repair – Conyers, Georgia
Performed complex mechanical alignments and equipment calibration to meet quality standards. Maintained quality assurance and customer satisfaction objectives. Evaluated employees' strengths and assigned tasks based upon experience and training. Field Appraiser, 10/2010 to 01/2012
Owen Appraisal – Savannah, GA
Documented condition and special features to provide accurate estimations. Answered customer questions and provided information about findings. Manager, 03/2011 to 12/2011
Malcolm Cunningham Ford – Decatur, GA
Evaluated employees' strengths and assigned tasks based upon experience and training. Supervised labor costs and departmental expenses to remain in line with budget. PROFESSIONAL SUMMARY
ACCOMPLISHMENTS
SKILLS
WORK HISTORY
Accomplished multiple tasks within established timeframes. 05/1997
Towers High School - Decatur, GA
EDUCATION