Data Entry Customer Service

MICHELE DANIEL

*****************@*****.*** 716-***-****

***** ****** ****, *****, ** 14001

PROFESSIONAL SUMMARY

Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical, and detail-oriented.

SKILLS

• Presented Strong

Communication • Provided professionalism • Dedication Customer Service

• Broadened Time Management

skills

• Balanced Task Priorities • Determined Problem Solver EXPERIENCE

Medical Receptionist

Buffalo Ophthalmology – Williamsville, NY January 2019 - March 2022

Check in/out multiple patients per day for 3 busy Ophthalmologists

Multi-line telephone system for incoming and outgoing calls

Data entry in MEDENT for demographics and Insurance

Important and informative triages to Doctors

Front Desk Receptionist

Williamsville Psychiatry – Williamsville, NY April 2017 - January 2019

Data entry in CGM, All Scripts and MEDENT

Check in /Check out

Verify insurances through Health E Net

Obtain authorization for prescription medication Front Desk Receptionist

UBMD Internal Medicine – Williamsville, NY March 2015 - April 2017

Check in /Check out patients for multiple Doctors

Data entry in CGM, All Scripts and MEDENT

Retrieve prior authorization for upcoming procedures

Always provide friendly, helpful and positive customer service Home Based Business

May 2010 - March 2015

Provide work quotes for current and prospective clients

Promote business name and achievements to increase sales

Generated orders to manufacturers and suppliers

Increase revenue through upselling techniques

Outside Sales Representative

RW Publications – Akron, NY April 2002 - April 2010

Outside and Inside Sales for Advertising

Consistently met and exceeded sales goals

Remarkable customer service

Increased sales

EDUCATION

Associate Degree in Merchandising Management/Business Bryant & Stratton Williamsville, NY

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