Computer Technician It Support
Resume:
Justin Holloway
Douglasville, GA *****
**************@*****.***
Hello, my name is Justin and I'm currently making the transition from Warehouse Shipping into the IT field with a focus in Cybersecurity. I've been doing everything I can to improve my skills and gain exposure Including acquiring certifications.
Thank you for reviewing my resume!
Work Experience
Team Lead Shipping and Receiving
Staples Corporation - Lithia Springs, GA
July 2018 to Present
Assisting supervisor with leading a team of 20 shipping employees & closing/ end of day tasks. Sorting completed cartons for shipping and build to a pallet. wrap pallets to secure them for shipping and load to the line haul trailer.
Utility
Owens Corning - Atlanta, GA
February 2018 to July 2018
position consists of, making sure the quality of the material that the plant makes is 100% up to standard and insuring the plant stays clean.
Shift lead
FedEx Ground - Austell, GA
October 2016 to February 2018
Loads and unloads packages onto or from delivery vehicles, trailers, pallets, conveyor system carts and load gratings.
Lifts, carries, pushes and pulls packages on a continuous and repetitive basis for approximate shifts of two to four hours.
Determines the appropriate conveyor system by scanning packages, reading labels and charts, verifying numbers and memorizing information and sorts packages accordingly. Performs other duties as assigned
Assists supervisors with end of day duties.
Shift lead/Parts pro
Advance Auto Parts - Griffin, GA
September 2014 to October 2015
Provide GAS2 selling experience for DIY and DIFM customers Achieve personal / store sales goals and service objectives Manage DIY services including battery installation, testing, wiper installs, etc. Ensure high standards of customer service and store appearance standards Key holder responsibilities (task assignment and completion, safety, open/close duties) Detailer
Adesa Auto Auction - Fairburn, GA
January 2013 to August 2014
Detail cars that would be sold at dealerships and at the auction. Education
Personal experience
Higher Learning Academy
2021
Associate's degree in Biology
Brenau University - Fairburn, GA
Skills
• Shipping Receiving
• Shipping
• Warehouse Associate
• Logistics
• Forklift
• Microsoft Office (3 years)
• Python (1 year)
• JavaScript
• Manufacturing
• Microsoft Excel
• Customer Service
• Microsoft Word
• Windows
• IT support
• Computer Networking
• Network Support
• Information Security
• Network Security
• Software troubleshooting
Certifications and Licenses
Forklift Certification
Computer Technician
July 2014
As a PC build technician responsibilities include Installing, uninstalling, updating and repairing the physical components of computers. Assemble computers according to a predetermined design or create custom models and configure hardware according to customers needs. Network security
February 2022 to Present
Completed an online course on identifying network vulnerabilities, types of network security attacks, network security protocols and types of network security solutions. Google IT Support
July 2022 to Present
Completed google IT support course to obtain a professional certification which further increased skills
& knowledge in
• Troubleshooting and customer care
• Networking
• Operating systems
• System administration
• Security
Assessments
Basic computer skills — Proficient
December 2021
Performing basic computer operations and troubleshooting common problems Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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