Front Desk Housekeeper

Your Resume

SG

SHAUNTEL GOINES

sgoinestOsgmail.com 317-654-559 Indianapolis, IN 46201

nmary

usiastic Housekeeping Supervisor offering 34 years of hospitality experience. Hands-on manager and team leader

cated to providing high-quality, efficient housekeeping operations in support of guest needs. Greets and assists guests

vice within policy

questions or problems to resolve situations to promote guest satisfaction while maintaining

lines.

lls

aff evaluations © Cleaning practices

epartment coordination © Ironing clothing

erience

jeLodging Indianapolis, IN ‘¢ Supervised and supported housekeeping personnel to maximize quality of

sekeeping Supervisor service and performance

N17 ~ Current © Collaborated with front desk to respond promptly to guest requests and

promote positive experience

orth Hospital Carmel, IN ‘© Helped prevent spread of infections by sanitizing surfaces, furniture and

Housekeeper equipment

N15 - 06/2017 «© Disinfected public areas frequently and provided spot cleaning to maintain

clean, wekoming atmosphere

© Kept trash cans empty by removing regularly from rooms, bathroomsand

‘© Maintained floors with regular sweeping, mopping and vacuuming

‘ Wiped down surfaces and refilled soap and hand sanitizer to prevent

spread of germs

© Reviewed daily schedules to plan outck

supplies.

-aning routines and gather needed

‘ Dusted, swept and mopped to maintain clean, safe environment for clients.

Exoceded facility standards regulaily by working with detail-oriented

approach,

«© Responded quickly to calls for spills and other potentially dang

© Monitored supply levels of cleaning supplies and placed orders when

¢ Returned vacant rooms to occupant-ready status by deep cleaning

changing linens, restocking inventory and removing trash.

¢¢ Rendered detailed and timely cleaning services while working in

fast-paced environment with multiple interruptions.

«© Replaced sheets and pillowcases daily and used hospitality corners on beds

to provide extren

‘comfort for guests.

ation and Training

nerich Manual High School Indianapolis, IN

1 graduate due to havis

children at an early age

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