Support Technician Project Manager

Richard Slobig

***** **** **** ******

Buckeye Arizona 85326

Cell 602-***-****

Email (***********@*****.***)

U-Haul Corporate

Infrastructure Support Technician/Data Center 06-2021/5-2022

• Provide Technical Support Day to Day for U-Haul Employees

• Install New Device and Hardware in Data Center Environment

• Provide Repairs (Copper/Fiber) throughout Data Center and Campus

• Cisco/Meraki/Dell Devices installed and/or Connected with copper patch cords/Fiber jumpers

• Worked with Dev Op’s, CMDB, Request It (RIT) for trouble tickets and Decommissions

• Updated Floor Layout and Excel spread sheets for new device install or any changes

• Up Grade Memory and RAM on Cisco/Dell Devices

• Supervise outside contractor for backbone and Trunk cable installs

• Demoed Legacy equipment, Cabinets/Devices/Jumpers/Backbone & Trunk Cabling

• Installed Chatsworth cabinets on raised flooring (Computer Flooring)

• Assist in Conference calls to bring Devices on line or Trouble Shooting

• Installation of New and Relocation of existing IP cameras, Client Support TEK Systems (CenturyLink) 08-2015/5-2021

Sales Engineer/National E-rate Program

• Quote CPE for Schools and Libraries (Form 470)

• Discount Rate Optimization

• Review Weekly E-Rate Newsletter (Nationally Recognized Publication)

• Technology Plan Preparation (Discuss which device would best suit their needs)

• Ensure compliance of E-Rate eligible goods and services.

• Request for Proposal Review (RFP) and Implementation

• Troubleshoot a broad range of E-Rate solutions

• Design solutions that meet the USAC E-Rate Eligibility

• Manage E-Rate Eligible solutions Documents and service

• Maintains broad knowledge of new technologies and identifies those that may benefit clients

• Sales Force Submit DSR for Pro service approval

• Sales Force Submit GPM for approval

BEPC Inc. 06-2016/12-2016

Enterprise Voice Deployment Team Technician Worked BEPC Inc. and above BEPC Inc. Contractor to Honeywell job W/Tek-Systems concurrently for SDDT Lync Deployment Team 6 months

IT Enterprise Services

• EV Deployment Team Technician

• Onsite Surveys of Infrastructure

• Remote Surveys with onsite Contact

• Infrastructure capabilities for EV upgrade

• Lync Testing and Trouble Shooting

• Lync Implementation, National and International

• Voice and Data Management

• Team Lead

• Polycom Implementation, National and International

• Managed Multiple Projects Concurrently

• Trained and Facilitated Honeywell Management on EV

• Designed and Implemented Polycom VVX411 User Guide

• Designed and Implemented Polycom VVX601 User Guide Safeway Inc. Deer Valley Arizona 09-2014/04-2015

Technical Support Hardware

• Cisco Devices installed and/or Connected with copper patch cords/Fiber jumpers

• Support for Single and MM Mode fiber optics-WS-6509-E,ASA-5520, WS-6504-E, PIX-515-E,ASA-5580,Catylst Series

• Cisco Nexus 5K-7K-9K series, CRSI Line card Chassis, ASR 1004, WS 6500-E series, Nexus 5020 series

• Cisco Catalyst 4948-10 gig, 7200 series VXR, Cisco FEX

• Cisco Catalyst 2960XR, Cisco UCS C-240

• HP Blade System C-7000, HP DL-360, HP DL-380 ProLiant, HP DL-585

• IBM 3950

• Sun Microsystems, Sunfire V-240,V-440,V-890, T-2000

• Sun Enterprise 220R, Sun Ultra Enterprise 450

• Tripp-Lite PDU Dual Phase with C-13 or C-14 Plug

• Supervise outside contractor for backbone and Trunk cable installs

• Up Grade Memory and RAM on Cisco 3845,HP C7000 Chassis/BL680c Blade and SUN V-240

• Device Configuration for VOIP equipment Cisco 2951 and Cisco 3925

• Worked with Remedy, CMDB, Request It (RIT) for trouble tickets and Decommissions

• Updated Floor Layout and Excel spread sheets for new device install or any changes AFL-America Fujikura Limited- Duncan, SC. 03-2013/09-2014 Telecommunications Project Manager

• Lead Multiple Projects

• Ran multiple concurrent projects with a 4 to 6 man crew

• In charge of device install and decommission on Data Center floor

• Installed Chatsworth cabinets on raised flooring (Computer Flooring)

• Cisco Devices installed and/or Connected with copper patch cords/Fiber jumpers

• Support for Cisco devices, WS-6509-E, ASA-5520, WS-6504-E, PIX-515-E, ASA-5580, Catalyst 4506, Nexus 5020

• Nexus 5K-7K-9K series, CRSI Line card Chassis, ASR 1004, WS 6500-E series, Nexus 5020 series

• Catalyst 4948-10 gig, 7200 series VXR, Cisco FEX

• Installed Back Bone and Trunk cable

• Single and MM Mode Fiber Optics and Cat 6 Copper Cable

• Worked directly with CPG Department to schedule outages for ceiling and floor alarms

• Demoed Legacy equipment, Cabinets/Devices/Jumpers/Backbone & Trunk Cabling

• Burned in all new Devices prior to installation

• Assist in Conference calls to bring Devices on line or Trouble Shooting Horizon Communications, Placentia, CA. 11-2011/02-2013 Project Lead

• Lead Tech III- Managed multiple Target store remodels out of state

• Guest scanners, relocation of TV wall, ISDM Server, IP Cameras,

• TVS conversion equipment, TVS Servers, Storage Array,

• And Encoders, Installed new desk top and programs to support this conversion

• In asset protection office, installed new cash registers and programmed,

• Relocation of time clocks and existing analog cameras, Client Support.

• Cable used, Fiber Optic SM, MM, RG11, RG6, RG59, Cat 5E, 18-4

• Terminated fiber optics with Corning Pretium Unicam Connectors CERTIFICATIONS

• BICSI Certified Technician

• Extension Lift

• Scissor Lift

• Hilti

• Hospital Spore Containment

• Systemax Certified

• Corning Fiber Optics Certified

• Trained in all areas of terminations

Projects Managed

• Pfizer

• Delta Design

• Intuit Data Center

• Sony Online Gamming

• Blood Systems Inc.

• Shutter Fly

• Viasat

• Atlanta Postal Credit Union

• La Jolla Pharmaceuticals

• San Diego County Credit Union

• Nerocrine Bioscience

• Children's Hospital

• Institute for Effective Education

• Sycuan Casino

• Buckeye Town Hall

• Target Store Upgrade

• Wendy’s

• Bank of America

• Countrywide Home Loans

• AT&T Data Center

• Citi Bank

• Wells Fargo Tempe Data Center

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