Administrative Assistant Care Representative

Sarah J. Kuhn

CELL PHONE 816-***-**** EMAIL *********@**.***

EXPERIENCE

MRC Data (formerly BDS Radio/Nielsen Music) -Kansas City, MO 2019-current - Administrative Assistant

● Managed 150 remote site accounts monthly rent, contracts and internet bills

● Prepared invoices and expense reports coordinated with accounting department

● Administered all aspects of office communication, meeting set-up and employee engagements, courier services and mail distribution.

● Coordinated facility related functions by making maintenance appointments & ordering supplies for our building.

Movie Ad Media Inc. – Johnston, IA 2003 – 2004 Sales Support

● Assist outside sales representatives in lead facilitation and contract administration •

● Creation and implementation of contract renewal program

● Maintain daily spreadsheets and reports for sales supervisor and reps

● Contact clients for ad copy, renewal, and collections Nextel Communications (now Sprint Corp.) – Overland Park, KS 1997 – 2003 Strategic Care Specialist (May 2002 – July 2003)

● Primary point of contact for portfolio of corporate clients for issues related to product, care, billing and other business needs

● Partner with sales as an extended resource member of the account team, to define and deliver post-sale care services, such as training and on-site service delivery.

● Proactively build relationships in all levels of enterprise organizations

● Interface with the clients key points of contact to provide national service solutions, which meet the customer’s business needs and enhance revenues Field Care Representative/Major Account Care Representative (May 2001 – May 2002)

● Monthly proactive and reactive visits to larger customers for problem prevention and resolution to prevent customer turnover

● Produce weekly status reports and spreadsheets

Customer Account Representative (December 1997 – May 2001)

● Senior department member and primary point of contact for internal customers

● Train 10+ companies weekly on Nextel’s products and services Cline, DeVries & Allen, LLP – Ames, IA 1997 Administrative Assistant

● Administration of client payroll, billing, and accounting

● Facilitation of federal and state income tax return preparation

● Responsible for all other daily administrative tasks EDUCATION Bachelor of Science in Business Administration- December 1996 Major:Management University of Central Missouri (formerly CMSU) Warrensburg, MO LEADERSHIP -Selected by management to represent Nextel at the 2002 Winter Olympics EXPERIENCES & -Selected “Customer Account Representative of the Month” 6 months at Nextel ACHIEVEMENTS -Continuously awarded for Nextel’s internal recognition program

-Member of CMSU Varsity Volleyball and Softball squads

-Member of Human Resource Management Association at CMSU VOLUNTEER WORK Park Hill School District Elementary & Middle Schools (2012-2019)

- - Assist teachers with daily tasks, coordinate class parties, plan & conduct school-wide events Harvesters Community Food Network Feed Northland Kids - (2016-2019)

- Delivery Coordinator for “Feed Northland Kids” food program REFERENCES Available upon request

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