Customer Service Delivery Driver

Damarious Brown

Memphis, Tennessee ***** • 901-***-**** • *************@*****.***

Education

Masters: Sports Management And Leadership

Lakeland College - Plymouth, WI

Bachelor Of Arts : Sports Management And Leadership, 05/2022 Lakeland College - Plymouth, WI

Diploma: 05/2018

Mitchell High School - Memphis, TN

Professional Summary

Enthusiastic Trainer Assistant eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Sports Management and training in football. Motivated to learn, grow and excel in sports industry. Skills

Route Planning

Delivery and Shipment Records

Order Fulfillment

Ability to Lift 50 Pounds

Inventory Management

Vehicle Safety and Maintenance

Clean Driving Record

Payment Processing

Problem Solving

Valid Driver's License

Communication and Interpersonal Skills

Physical Strength and Stamina

Leadership Development

Team Exercises

Relationship Building

Coaching and Development

Work History

Delivery Driver Rep Trainer, 05/2022 to Current

Budweiser – Memphis, TN

Taught drivers how to drive, shift and back up trucks. Conducted new hire training on multiple routes with preferred work methods and safety. Identified driver training needs to make recommendations to manager. Evaluated performance of assigned personnel and provided corrective actions of trainees during simulator training.

Internship Student, 08/2021 to 05/2022

Lakeland University – Plymouth, Wisconsin

Reported back to instructor to receive day-to-day tasks and responsibilities. Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.

Interacted with customers by phone, email or in-person to provide information. Delivered clerical support by handling range of routine and special requirements. Cabinet Assembler, 05/2019 to 08/2020

Customs Cabinets – Memphis, TN

Checked work for compliance with quality standards. Visited residential and commercial locations to remodel facilities or put in new cabinetry and millwork.

Worked in manufacturing environment to install cabinets in pre-fabricated homes. Contributed to team success and customer satisfaction by working quickly and helping team members.

Assistant Trainer, 04/2017 to 08/2018

Quarterback Mechanics – Memphis, TN

Filed, organized and archived training materials to support future training sessions. Coordinated day-to-day administration and logistics of face-to-face and online training courses.

Liaised with trainers and participants to provide logistical and technical support before, during and after learning course.

Trained and mentored 6 new personnel hired to fulfill various roles. Community Service Volunteer, 02/2017 to 08/2018

Pro Process Academy – Memphis, Tennessee

Maintained clean, neat and operational facilities to serve program needs. Gained knowledge and experience working with children in educational setting. Exhibited excellent communications and customer service relations skills. Developed strong interpersonal communication skills to promote relationship building with internal and external customers.

Mentored at-risk youth to improve personal wellbeing and academic performance. Worked with clients to improve life choices and maximize benefits of programs.

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