Service Representative Specialist Program
Resume:
Profile
Reliable and task-oriented individual from Porter and Chester Institute’s Administrative Health Specialist program seeking a full-time position in the healthcare field where I can utilize my education and expertise.
Skills Summary
Knowledge of Microsoft Word, Excel, and PowerPoint
CPT-4 and ICD-9 Coding
Familiarity of EMR
Microsoft Office Suite
Insurance, Billing, and Collection
Telephone Triage
Medical Law and Ethic
Medical Terminology and Anatomy
Patient Scheduling
Communication
Knowledge of HIPAA
Knowledge of Medicare, Medicaid, Commercial Insurance
Employment History
Care For Kids, Hartford, CT 2012 & 2007
Child Care Provider
Cared for children ages infant to 4 years of age.
Planned, prepared and arranged nutritious meals for children.
Bathed and dressed children.
Accompanied children to the park, play games, and other activities.
Transported children to and from school or bus stop.
Prepared and packed children’s lunches.
Vacuumed room and areas used by children.
Shaw’s Supermarket, Darien, CT 2003 - 2006
Customer Service Representative
Answered customers' questions, and provide information on procedures or policies.
Assisted with returns, exchanges, and damages.
Established or identified prices of goods and services.
Issueed receipts or change due to customers.
Maintained clean and orderly work station area.
Stocked shelves, and marked prices on shelves and items.
Ludlow Commons Elderly Housing, Norwalk, CT 2000
Receptionist/Kitchen Assistant
Answered all incoming calls and direct them to the appropriate personnel or department.
Responsible for detailed messages should the department staff members not be available.
Assisted in the preparation of daily meals.
Referred to patient’s dietary needs when preparing individual meals.
Mainatin a clean and orderly work area ensuring all federal and safety regulations were met.
Education
Porter & Chester Institute, Stratford, CT 01/2015
Administrative Health Specialist Program
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