Customer Service General Manager

Abdalle Ali

Phone Number 614-***-****

Email ************@*****.***

Address Columbus, OH 43228

EXPERIENCE

Marketing Strategist

Atlas Advisors LLC, columbus, OH Mar 2022 - Present Assistant General Manager

Hadwanaag Restaurant, columbus, OH Jan 2019 - Mar 2022 Business Development Rep Intern

Mowtown Business Management, columbus, OH Nov 2021 - Feb 2022 EDUCATION

Associate in Arts (A.A.) In Marketing Candidate

Columbus State Community College, columbus, OH Expected graduation Dec 2022 Collaborate with web, multimedia, or art design staffs to create multimedia web sites that conform to brand and company visual format.

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Conduct online marketing initiatives, such as paid ad placement, affiliate programs, sponsorship programs, email promotions, or viral marketing campaigns on social media Web sites.

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Optimize Web site exposure by analyzing search engine patterns to direct online placement of keywords or other content.

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• Participate in the development of online marketing strategy. Collaborate with other marketing staff to integrate and complement marketing strategies across multiple sales channels.

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Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.

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• Count money and make bank deposits.

• Investigate and resolve complaints regarding food quality, service, or accommodations. Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.

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Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.

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• Write and record orders for merchandise or enter orders into computers.

• Explain products or services and prices and demonstrate use of products. Circulate among potential customers or travel by foot, truck, automobile, or bicycle to deliver or sell merchandise or services.

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• Develop prospect lists.

• Collect money from customers, make change, and record transactions on customer receipts. SKILLS

CERTIFICATIONS

• Video Editing • CAD Inventor

• Photoshop

• Digital Marketing Cert • Customer Service Sales Cert

• Retail Cert • Google Ads Cert

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