Shift Supervisor Leader
Resume:
Angela Nicholson
Chestnut Hill Cove, MD ***** ********@*****.***
Mission
Highly energetic and positive individual, with a teamwork driven mentality as a leader and teammate, most recent 3 years as a leader. Punctuality and reliability are important to me, I firmly believe and practice the attitude of “lead by example.” My mission to succeed thrives on the excitement I get in working as a team towards the goal for the day.
Relevant Skills
Team delegation and building Focus on the well-being of the client
Provide and accept feedback Handle difficult situations
Multitask and prioritize Listen and motivate
Experience
START Family Mentor
Anne Arundel County Dept of Health
Navigating families through difficult situations
Accompanying mothers to court, doctor appt, mental health, etc.
Collecting data of face-to-face contact throughout the month
Arranging and transporting client to mental health, therapy, etc. appt
Monthly report of each client’s progress in treatment
Entering data into multiple databases for proper documentation in timely manner
Handling demanding, stressful situations daily
05/2021-Present
Glen Burnie, MD
ProgramAssistant Tranquility Woods Inc.
•Tough decision making when a situation quickly elevates as shift leader
•Guide new employees through on-boarding and training
•Manage meetings, supervise phone calls, enforce preset guidelines for clients
•Transport clients to and from recovery based 12 step programs
•Administer medications with structured protocols
Always flexible, available, and reliable in an ever-changing schedule
06/2019 to Present Pasadena, MD
Shift Supervisor (TAP)
Pink Victoria Secret
•TAP supervisor for 2019 holiday season
•Set and reach daily sales and credit card goals
•Operate cash register with accuracy and focus
•Well presented for positive and helpful interaction with customers
•Open and close location as shift supervisor
•Organize and receive shipments delivered to the stock room as supervisor
09/2018 to 08/2020 Hanover, MD
Education
Huntingtown High School-High School Diploma
Anne Arundel Community College
05/2007
Huntingtown, MD
09/2022-Present
Arnold MD
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