F
Vickie Foster
vickiefoster**@gmail.c
om
Brookhaven, MS 39601
SUMMARY
Focused Assistant Manager offers more than 32 years of retail management and sales experience. Talented in increasing profits through successful sales training and revitalization efforts in underperforming areas. Committed to boosting team morale and driving sales. SKILLS
Product and service knowledge
Sales monitoring
Retail Space Planning
Business development understanding
Retail operations management
Training and development
Time Management
Customer relations
EXPERIENCE
Assistant Manager
Brookhaven, MS
Hibbett Sporting Goods/ May 2021 to Current
Delegated daily tasks to team members to optimize group productivity. Directed and led employees, supervising activities to drive productivity and efficiency. Enforced company policies and procedures to strengthen operational standards across departments.
Worked closely with customers to understand needs and resolve diverse issues. Handled responsibilities successfully upon manager's absence. Resolved escalated customer concerns smoothly and with utmost professionalism to protect business reputation.
Dorm Counselor
Brookhaven, MS
Mississippi School of the Arts/ Feb 2014 to May 2021 Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
Developed and deepened relationships with residents and fellow staff. Fostered relationships with residents and worked with new residents to optimize acclimation and ease transition to new living environment. Established professional rapport with hall residents, building lasting relationships with people of various ages and from different cultures. Coordinated, planned and supervised hall gatherings and functions to promote and increase social skills among students.
Reported illnesses, emergencies and crisis situations immediately to Dorm supervisor for assistance.
Encouraged and educated students on maintaining appropriate noise levels, living conditions and respecting others' rights.
Assisted in the check in and check out process of students Owner/Operator
Brookhaven, MS
Needful Things Thrift Store/ Jun 2011 to Jan 2014
Promoted business on social media platforms to maximize brand identity and generate revenue.
Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
Prepared weekly schedules to verify proper floor coverage within fiscal guidelines. Managed operations budgeting, accounts payable and accounts receivable and payroll. Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
Examined and inspected stock items for wear or defects. Developed business from ground up and prepared records and operations for smooth handover to new owners.
EDUCATION AND TRAINING
Associate of Science: Marketing Management
Southwest Community College
Summit Ms