Assistant Manager Customer Service

[Brandie Demeritte]

[**** S. Aberdeen] [Chicago, IL 60620] [312-***-****] [*****************@*****.***]

Objective

[Organized communications professional, seeking a position to utilize my experience in customer service and client relations. Detail orientated, seeking a position with a company that allows use of strong written communication and organizational skills.]

Education

[SOUTHERN ILLINOIS UNIVERSITY, Carbondale, Illinois]

[B.S. Speech Communication] [May 2005]

[Public Relations]

[Minor in Marketing, Focus on Journalism, Specialization in Organizational and Interpersonal Communication]

[HARRY S. TRUMAN SCHOOL OF COSMETOLOGY] [Cosmetology Certificate, 2015] [Cosmetology License, 2016]

Experience

[September 2019] – [Present]

[Salon Manager/Suite Owner] [Bdemeritte Haircare] [Oak Lawn, Illinois]

Developed, marketed and implemented business strategies for private Salon Suite.

Sales Promotion and Marketing.

Social Media Management

Manage salon operations.

[August 2016] – [June 2019]

[Salon Manager] [Essence Salon] [Chicago, Illinois]

Managed a staff of seven, managed daily salon operations.

Social Media Marketing/Human Resource Manager

[May 2007] – [April 2010]

[Assistant Manager] [Walgreens] [Chicago, Illinois]

Managed a staff of fifteen to twenty people.

Assisted with sales promotion and inventory.

Handled a large customer volume while maintaining daily task such as money management and shrinkage.

Managed entire store operations.

Certifications & Acknowledgements

PRSSA (Public Relations Student Society Association)

NCASC (National Communication Association Student Club)

Boys and Girls Club

Relay For Life

Black Women’s Expo

PRSA (Online Member)

Substitute Teaching License

Illinois 20 Certification

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