Customer Service Head Custodian

Keith Williams Sr.

*** ******** *** ********, *** York 11205

Email: ***************@*****.***

Phone: 917-***-****

Professional Summary

Professional who is dedicated to creating, building, and sustaining safe healthy environments.

Professional Experience

Teacher Assistant January 2000 to March 2020

Local 731 Numerous Work locations throughout NYC

Planed and implemented core enrichment programs for students ages 6-12.

Collaborated with teachers to monitor the student progress.

Engaged with students’ families in order to develop and form long-lasting relationships.

Provided general customer service and perform clerical work.

Head Custodian Sept. 1992 to January 2000

Revelation Preforming Arts Studio Brooklyn, NY

Implemented lesson plans and classroom activities in accordance with the program's curriculum.

Performed teaching, behavioral, feeding and diapering / toileting programs.

Organized and maintained the classroom to reflect up to date curriculum themes.

Participated in busing by aiding children on and off school buses.

Attended weekly team meetings to review student goals and procedures related to classroom administration.

Education

Patentia Secondary School June 1989 Queens College Nismes, Guyana

Occupational Safety and Health Administration (OSHA) January 2000-2022

30 Plus Credits and Certificates.

Core Competencies

Student Development Parent Engagement Managing Crisis Deescalating Emergencies Data Analysis Research Office Management Written Communication Verbal Communication Program Development Lesson Planning Problem Identification Problem Solving Customer Service Troubleshooting Decision Making Organization Team Player.

Skills

Fluent in Haitian- Creole (verbal and written).

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