**** ******** *****, ***** ****, MN *****

Phone: 651-***-**** Email: adtfdn@r.postjobfree.com

cheng Meng vang

Objective

Detailed-oriented with strong educational background in Exercise Science and Business Administration. 6 years of health insurance experience in hospital setting and complex durable medical equipment. Good negotiation and problem-solving skills.

Skills & Abilities

Team player, Analytical Adaptable, Fluent in English and Hmong, Problem Resolution Capability, Adept at prioritizing/managing deadlines, Microsoft Office including Outlook, Excel and PowerPoint, Able to translate complex text into easily readable material, Excellent verbal, negotiation, and communication skills

Experience

HMONG COLLEGE PREP ACADEMY, SAINT PAUL, MN

COVID-19 COORDINATOR

12/2021 – 6/2022

Develop protocols for resulting process and amend as necessary. Coordinate with testing to clinics, case investigation, and other internal and external partners. Coordinate use of communication through text messaging, email, and phone calls. Ensure methods are HIPPA compliant. Tracking and reporting Positive COVID cases from school to Minnesota Department of Health. Ensured students and staffs have necessary consent forms filled out and scanned into school system data base on Excel and in PowerSchool software. Collect location details and updated COVID calendar daily. Collect student and staff demographics to ensure proper start date and end date for quarantine. Work with outreach, directors, and supervisors to problem solve and enhance workflow. Determine testing days and times for students and staffs. Oversee onsite at school campus to ensure operations are running according to plan. Provide ongoing education to those who require quarantine and isolation such as students/parents/staffs. Act as a resource for nonmedical personnel on COVID-19 positive students/staffs. Worked closely with school Execute Director for additional responsibilities regarding health and safety along with compliance.

KEYTRONIC EMS, OAKDALE, MN

TEST OPERATOR

06/2020 – 9/2021

Collected test results from product lines and reported to Excel for analysis and data collections. Trouble shoot driver and hardware issues related to assist in assembly operations. Performed manual and mechanical production functions necessary to test product line efficiently. Meet and support established production goals. Analyze root cause code. Input test data and run proper program on product lines. Accomplished first article inspections according to compliance of work environment. Ordered parts and materials need to fix and maintain test fixtures and products.

HANDI MEDICAL SUPPLY, SAINT PAUL, MN

REHAB DOCUMENTATION SPECIALIST

01/2018 - 04/2020

Maintain detailed administrative and procedural processes to improve accuracy and efficiency. Health insurance and benefits verification with State Insurance and Medicare. Implementing new insurance policy changes during fiscal year. Communicated with patients via phone, email and in person to obtain payments on outstanding accounts. Created and maintained spreadsheets using Excel functions. Organized files, developed spreadsheets, and faxed documents. Compiled and produced documents and reports for weekly, monthly, and quarterly financial reconciliation for durable medical equipment.

UNIVERSITY OF MINNESOTA PHYSICIANS, MINNEAPOLIS, MN

CLINIC COORDINATOR

07/2015 -12/2017

Introduce new departmental policies and orient staff to facilitate adoption of changes. Coordinate weekly work schedules for all Patient Concierge employees. Monitored quality assurance program to improve performance and maintain high standards of care. Prepared for HIPPA reviews, ensuring required brochures and pamphlets were available to patients in all clinics. Monitored infection control procedures to ensure facility-wide health and safety. Effectively served as an advisory resource by providing patient/family experience expertise. Used work software program EPIC and Excel on a daily basis extracting data for daily operations of patients and staffs per specialty clinics.

HEALTHSOURCE AND PROGRESSIVE REHAB, SAINT PAUL, MN

LEAD WELLNESS THERAPIST

03/2014 - 05/2015

Test and evaluate patients’ physical abilities and analyze medical data to determine realistic rehabilitation goals. Select activities that help individuals learn work and life management skills within limits of their mental and physical capabilities. Evaluate patients’ progress and prepare reports that detail progress. Implement proper ergonomics with changes in patients’ work or living environments. Develop and participate in health promotion programs to discuss and promote client health and wellness.

Education

BACHELOR OF SCIENCE

CONCORDIA UNIVERSITY, SAINT PAUL, MN

Major: Exercise Science Minor: Business Administration

Graduated 2013 3.5 GPA

volunteer

●FOLLOWERS OF CHRIST HMONG BAPTIST CHURCH 01/2017-1/2019

YOUTH DIRECTOR

Located in the Eastside of Saint Paul Minnesota community where duties include setting up events for the youth groups, advising the youth council board with event planning and activities throughout the 2year term.

●FOLLOWERS OF CHRIST HMONG BAPTIST CHURCH 01/14 - CURRENT

MEN’S BROTHER HOOD LEAD

Building relationship with fellow church members along with outreach and services to the East side of Saint Paul community.

●COON RAPIDS MERCY HOSPITAL 01/2012-05/2012

REHAB AIDE

Assisted physical therapist and occupational therapist in the orthopedic department with post-operation patients after knee/hip surgery with therapeutic exercises.

References

AVAILABLE UPON REQUEST

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