DeCarda Harris
Ability to develop, plan, and implement short and long range goals.
Charlotte, NC 28269
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Ability to maintain confidentiality of records and information. Ability to evaluate, plan, and assess programs.
Authorized to work in the US for any employer
Work Experience
CNA - Certified Nursing Assistant/HCT
Atrium Health - Charlotte, NC
September 2021 to Present
CNA support nurses, doctors, and other medical staff in caring for patients with physical and mental health concerns. Patient Care Technicians also schedule appointments, confirm and update patient's insurance information.
Access Outreach Specialist
Atrium Health
February 2021 to February 2022
Coordinate and direct high volume inbound calls from customers and route them to appropriate departments. Acts as liaison between customer, doctors, and specialist relaying confidential information to better service the patient and their needs.
Patient Safety Attendant
Atrium Health
May 2019 to August 2020
basic patient monitoring activities under the supervision of a registered nurse. Remains at patient bedside at all times and assist with calming the patient in cases of agitation or confusion. Psychiatric Technician
Carolina Medical Center Behavioral Health
March 2017 to April 2019
Provide hands on direct care to developmentally or emotionally disabled people, as well as those suffering from mental illness such as psychosis and dementia. Teacher Assistant
Tega Cay Children's Academy - Fort Mill, SC
December 2015 to March 2017
My duties as a Teacher Assistant are to reinforce lessons presented by teachers, reviewing material with students one-on-one or in small groups, enforce school and class rules, and help teacher with record keeping.
Home Health Aide
CAROLINA CARE SOLUTIONS - Charlotte, NC
December 2014 to December 2015
Responsibilities
Monitors patients conditions by observing physical and mental conditions Support patient by providing housekeeping, shopping for food and other household requirements, preparing a serving meals, running errands, record patients information, notify nursing supervisor of changing or unusual conditions, take and record vitals. Residential Aide
Brookdale Senior Living - Matthews, NC
July 2013 to July 2014
Responsibilities
- Assist with daily hygiene
- Assist with transfers
- Take and record vitals/ weights
- Assist with bathing, dressing, and toileting
- Pass medication
Behavior Health Assistant / Patient Account Rep.
Bryan Psychiatric Hospital - Columbia, SC
October 2003 to October 2012
- Direct patient care, Interact with patients therapeutically
- Observe, document, and report signs/ symptoms or changes in patients behaviors.
- Make rounds on assigned patients.
- Assist patients with their day to day needs
- Charting
- Post payments, rejections and adjustments from patient statements, timely follow-up on all assigned accounts.- Organize and prioritize work to make sure projects are completed in a efficient manner.
- Identify issues and provide suggestions for resolution.
- Accurately document's the pertinent collection activity performed.
- Contact patients who are delinquent in payment by mail, email, or telephone.
- Update account information
Education
High School Diploma
WJ Keenan High School - Columbia, SC
1988 to 1992
Skills
• Maintains strict confidentiality
• Strong work ethic
• Good written communication
• Good telephone and oral communication skills Authorized to work in the US for any employer
• Active Listening
• Social Perceptiveness
• Critical Thinking
• Reading Comprehension
• Judgement and Decision Making
• Time Management
• Active Learning
• Convey information effectively (10+ years)
• Behavioral Health
• Patient Care
• Medication Administration
• Dementia Care
• EMR Systems
• Negotiation
Certifications and Licenses
CPR Certification
CNA
State Tested Nursing Assistant
BLS Certification